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November 2025 by Linda Hall
Just the best. Everyone was pleasant, helpful, and knowledgeable. Josh was sooo kind and patient. Would definitely refer anyone to this dealership.
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November 2025 by Woody Fincham
Josh Smith does a really good job. This is the third vehicle we have bought from them, and he’s always treated as well.
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November 2025 by Conrad Craney
Everyone I talk to were extremely nice and helpful (Will and Caleb), things were very transparent and that helped me make a decision on getting a vehicle from you.
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November 2025 by Shelby Patton
So I’ll start this review off by saying I dragged my feet getting a new car for over a year because I was dreading going to a car dealership and dealing with the car sales people. I will never feel that way again now that I know I have CMA Valley Subaru to go to for anything I might ever need.
It all began with an online inquiry and a simple text exchange. When we got to the dealership we were greeted by someone opening the door for us, and Brian was there waiting for us. Brian, our sales person, was incredibly accommodating, kind and honestly read my mind throughout the entire process. He knew what I liked just simply based on my old crosstrek and made the whole process so simple, stress-free and I never felt like I was being haggled with or misled.
We were in and out in LESS THAN two hours, which is practically unheard of. Even though we had some issues because I had just changed my last name, Brian and the finance team made it easy for me to communicate and figure out and missing paperwork.
Brian made things so personalized he even rescheduled out to me WEEKS later to check in and remembered that I was the GM at the new Wawa and wished me luck on my store opening the previous day. THAT IS MY DEFINITION OF EXCELLENT CUSTOMER SERVICE. I will never purchase a car anywhere else, and if ANYONE ever asks me where they should go for a great car and great service - Brian at CMA will forever be my recommendation.
Thank you for having such wonderful people!
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November 2025 by David Duncan
Help us to pick the right car to meet our needs
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October 2025 by Katrina Comer
Treated extremely well. They are customer oriented. John was very personable and he and the tech (sorry don't remember his name) checked out the issue thoroughly and quickly. Very happy with the service.
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October 2025 by Sue Ervin
I called for an appointment to have my car serviced and was told, no appointment was needed to just come into the dealership. The next day I took the car in and had it serviced. I cannot imagine taking my Forester to another place for anything. Valley Subaru has the nicest people who treat a person with kindness. They explained what they did and if I had a question, gave me information about anything dealing with my car. This place is the best. Sue Ervin
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October 2025 by Lisa Harvey
Will and the team were great to work with!
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October 2025 by mary ann Mcdevitt
Gary Eavey is a winner. My husband and I were at the dealership having a car checked out mechanically. Although we were not there to buy a car, Gary came over to say hello. The car failed the mechanical inspection. We decided to buy a car. Gary got the sale.
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October 2025 by Dan Mullen
Efficient, friendly, no misrepresentations. The Forester is the second Subaru we purchased from Andy at CMA in the past year.
Very positive experience. Andy is a good salesman!
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October 2025 by Kim Shiflett
Joshua Smith was my salesman and he was very knowledgeable of the vehicle I purchased and was able to answer every question. The person who helped finalize out financing paperwork took care of us as well. Great experience
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October 2025 by Kim Rossetti
The visit to CMA was one of the easiest by far. My granddaughter was buying a used car and Andy made this sale simple and clean. I just sat back with a bag of Popcorn and water and assisted when needed. Definitely of buying get Andy as your salesperson, he’s straightforward in his approach.
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October 2025 by Rich Haug
Very welcoming
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October 2025 by Emily Weed
The experience with CMA's Valley Subaru was terrific. I highly recommend going there to purchase your new car.
Gary Eavey was especially helpful and patient with me.
I was happy I chose to go there, even if I had to drive on 81 for a few miles. I admit I don't like that highway.
Thank you Gary Eavey
See you again I am sure.
Emily Weed
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October 2025 by William Townsend
Absolutely worst Subaru dealer. Been using 3. CMA, Bob Wade Harrisonburg and Capitol in Winterville/Greenville nc.
CMA is absolutely horrible. That is from sales, service and parts. Went to purchase our 1st new car at CMA few years back. Tried pushing a custom ordered mess up by dealer that was way over priced. This was around 3pm. We needed several $$$$ more down to buy there order mistake.
Had to leave and drove to Bob Wade. Was in our 1st new Forester driving home at 7pm. Few years later went back to Bob Wade. Chose our new Outback and picked up couple day's later when unloaded of truck! 😊
Delt with Capital in nc. Excellent parts department. I mean EXCELLENT!! Really mis that department. Service department as well. Very reasonably priced.
Now back to Staunton. Need parts and service. Expect to pay maximum. Amazing how decent a dealership can be and take care of customer. NOT CMA. Hoping to check back with Bob and have a good experience.
