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September 2023 by bearlybelievable
The absolute best people to work with!
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February 2023 by Timothy Weidman
I reached out to several banks regarding a construction loan and then decided to go with Capon Valley Bank in Stephens City. I choose this bank because Melba, the bank manager, took the time to expain how the process works in great detail. She then worked closely with my builder and I just needed to approve each draw. I'm very pleased with Capon Valley Bank and won't hesitate to go back if I ever need another loan.
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February 2023 by Melissa D
It's been a pleasure working with Melba on our construction loan. She was very knowledgeable and helpful through the whole process. Staff was friendly and definitely will be doing business with Capon Valley Bank in the future.
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December 2022 by Tim W.
Worked with the bank manager Melba on a construction loan. After I was approved, they were in contact with my builder and it was an easy process throughout the entire build. My loan rolled over into a regular mortgage and now I'm making payments. I would definitely recommend a home loan or a construction loan with Capon Valley Bank.
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May 2022 by Todd Kern
Great bank! Didn't treat me like a number, treated me like a neighbor. Great service! They are a local bank and don't discriminate using ridiculous ESG SCORES!
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April 2022 by ME
We recently had a great experience working with Melba on a Construction Loan. She was extremely helpful, knowledgeable and understanding through the entire process. Highly recommend!
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January 2022 by Donna Fowler
Thank you Capon Valley Bank it’s been my pleasure to deal with your friendly staff and management for my business, & personal finances.My business has dealt with the Stephens City branch for many years. My customers will always get my recommendation to visit with Melba Thorne the general manager who always provides them with friendly and helpful loan options. She gives 100% and is a pleasure to work with. Capon Valley Bank is one of the few who still do business that makes you feel welcome! Thanks for all you do!! I look forward to working with you again in 2022!Donna & Fowler Homes
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May 2021 by Gail Steele
This is a great Bank!! I have had the privilege of working here. The women are friendly & truly wonderful to work with.. It's a smaller community bank, & its focus is really on the customer. I will miss it terribly. #tweetableservice !!
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February 2021 by Isaac Barger
Worst experience I have ever had. They treated me so poorly; I have never been treated that bad in my life! The bank tellers ignored me for a few minutes then rudely asked me if I needed anything after patiently waiting and occasionally looking her way. Would not tell me what I needed to do or even helped me. Then, refused to give me MY money from MY account. If I had not been leaving and switching banks during that, I definitely would have switched and left immediately after this. Goodbye Capon Valley, I won’t miss your controlling behavior!
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June 2019 by Carolyn Skaritza
Unfriendly. Very slow in processing/posting checks
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October 2018 by Brian Hammack
Very friendly staff
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November 2017 by Kate Diane
Called to ask a quick question as was met with rude attitude and unkind people.
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October 2017 by Janet Smith
From out of town, needed to cash 100 bill. They refuse to talk to you unless you have an account with them. Very rude.
