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November 2023 by Gayle Christman
Friendly staff. Got us in right away (when does that ever happen). Decent pricing too. There's a reason they've been in business for so long. Highly recommend.
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October 2023 by Sara W.
Excellent service. I wasn't even a customer (yet!) (but called based on their reputation) for a suggestion on what to do after hearing bad news elsewhere. They fit me in that same day and provided excellent feedback on how to proceed. Took another car there too, same great care.
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September 2023 by Tiffany L.
There are not words adequate enough to say how pleased I am with the service team at Clem's. Let me also preface this review by saying I have been to 4 different mechanics in the area trying to solve problems with our car. The first mechanic (Pep Boys) completely overcharged us and I knew that something was wrong with the work done. The other shops quoted me absolutely ridiculous amounts to fix these things, so when I called Clem's for a quote and it was less than half of the other quotes, I booked as quickly as I possibly could. They also ended up finding out that Pep Boys had put the wrong axle in my car, which was causing one of the problems. They supplied me with pictures and proof of the mistake So I could get retribution from Pep Boys. Finally after four months of misery I found a mechanic that has reasonable pricing, actually cares about their customers, and values satisfaction! THANK YOU CLEM'S for preventing further damage to my car and being a business I could trust! YOU WILL NOT REGRET TAKING YOUR VEHICLE HERE! They know what they are doing, they are experienced, and they truly do care. I am beyond impressed and I know what I'm talking about because I've had so many experiences with other mechanics recently. Seriously just give them your business! Stephens City is blessed to have them there!!
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July 2023 by Cameron Young
I was looking for a good local shop to use because I don’t really care for the dealers. I called Clems and they got me in quickly. My truck needed an oil change and had a few issues I wanted them to look at. They diagnosed it and quoted a reasonable price for repairs. There was a small issue, when I took it back they quickly corrected it and went above and beyond. I am very satisfied with the service I received and will be using them from now on. Thank you!
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July 2023 by Kim Thompson
Family owned. They were $350.00 less than a previous estimate from another garage. Yay!
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June 2023 by Sandra Henry-Stocker
Clem's does great work. I trust them.
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April 2023 by Sandra H.
I've been taking my car to Clem's for many years now and am *always* pleased with the professional service they provide and the reasonable costs. I got my car inspected today and had both a headlight replaced and my tires rotated while I sat comfortably sipping some coffee and chatting with my husband. The staff are so friendly and accommodating. I love just getting in line and waiting in line. Great service!
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April 2023 by Hernan Parra
Awesome service! They came in at a much lower price than the dealer for a new water pump and drive belt. They found the cause for a jammed car seat that the dealer told me was non-repairable. Saved me a lot of $$$ and very friendly staff. Will definitely be back moving forward.
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March 2023 by Scott Schrader CIC, CIT
We have bringing our fleet and personal vehicles here for decades. The Clem family and all their employees are professional, trustworthy and friendly. Bring your vehicles here.
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February 2023 by Ellen W.
I have used this garage for over 40 years and they are honest, reliable and very dependable. They work extra hard to make sure the customer is satisfied. Definitely our GO TO garage for any and all work on our cars.
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January 2023 by Chris Perry
first of all thanks for changing the inspection man....I stopped going there for inspections because the old guy took an hour on every car no matter what....I heard they changed the inspection man so I thought I'd give him a chance. wow... so glad I did he was courteous and greetd me as I got out of my car unlike the previous inspector...was in and out in less than a hour. THANKS CLEMS.. YOU GOT MY BACK.
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November 2022 by Jaclyn Mohlmann
I arrived at Clem's Garage with the intention to have them look at my vehicle and despite them not having any openings until end of December, the guy at the front still gave me some advise about what my problem could be and what my next move should be. He was super kind, helpful, and was not obligated to still help me but he did! This went a long way with me so I will be back to have any future work done in the future (if I can be squeezed into the schedule).
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October 2022 by Indalecio Fernandez
The way how the inspector treated me this morning was unprofessional! He spoke to me in a racist manner! I feel so discriminated only cause I’m Hispanic races don’t mean I deserve treated like mental retardant, I tried to have a good explain about the rejection he ignored me! Definitely I don’t recommend this place for my community or someone else! That’s no respect for customers! No matter what!
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October 2022 by Brendan O'Rourke
I have used Clem's twice and both times they were pleasant, on time and priced fairly. I can't ask for more from a towing service. Thanks guys!
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September 2022 by Jackie Penney
So relieved to find a place that I can trust with my vehicle when I moved here. Great customer service too.
