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“Paula went above and beyond during a major holiday to resolve an issue with gift card transactions. Despite the store's overwhelmed system and creating a problem, Paula came in on a major holiday and worked diligently to ensure I got a solution. Her professionalism, kindness, and dedication to customer service were remarkable. She turned a frustrating situation into a positive experience, and I truly appreciate her efforts. Paula is a shining example of excellent customer care!”
“Everything is very cozy here and you can find everything you are looking for and it is very economical and they are things that you can find more expensive elsewhere.”
“Very good. Very stocked. I found everything I went in for some craft boxes to make two different homemade jewelry boxes for two of my granddaughters with two different looks,I will post pictures once I am finished. Also grabbed a couple cleaning supplies. Hurray.?”
“Favorite dollar tree in the area. It's not as big as some but the service is always amazing. The store is always clean and there is always well stocked and organized shelves full of product.”
“I'm always greeted. Employees are always busy completing some task but not too busy to assist. I've never left that store without being asked did I find everything I needed. Always a pleasure.”
“We love the Dollar Tree my wife goes in there at least once or twice a week sometimes more. They use to have a lot of nice things for $5 but lately my wife hasn't been able to really find anything in the $5 spot.”
“I had a great experience at Family Dollar thanks to Vanessa! She was very professional and incredibly helpful, making sure I found everything I needed. I highly recommend this location—it’s well-run and welcoming!”
“Great customer service and one of my favorite places to go. Per usual has a little of everything and the employees make it worth coming to for your whatever needs.”
“the backbone of america. i love dollar tree & i have never been mistreated at any location in this town. dollar tree offers quality goods at an extremely affordable price helping thousands receive items they need to survive. i love dollar tree 10/5. we need more locations and bigger ones if possible.”
“I’ve ran into a couple people that work at the Family Dollars throughout town that aren’t so nice and I had ended up leaving one store BUT today I thought I would go back to the one on Fort Collier Road in Winchester and I am SO GLAD I did. I met Abie. I was nervous because I was about to literally ask him price check probably 20 pieces of clothing. ? ?. The woman at another Family Dollar rolled her eyes at me and was visibly irritated but ABIE, he was like “ That’s my Job” and smiled at me. I was about to cry. Happy tears. He is cool and awesome and one of the most professional and pleasant staff members I have ever had the pleasure of speaking with and helping me. You see, I did two rounds of price checking with different clothes and that is not an easy task especially with all the anti theft device beeping. So he checked me out and was patient in taking all those magnetic anti theft clips off. He did them all without one complaint and smiled and all I can say is Thank you Abie. You made my day, actually my week alot better. God bless you Abie.”
“I'm a customer. I'm not a relative of Joanna Coffey or any other employee of Family Dollar. This award is well deserved. I enjoy shopping at this store. Their employees always make me feel welcome.”
“This would be Walmarts cousin that everyone knows is a little cheap but not so cheap that you would find her on every corner. But seriously a lot more organized and clean than any other DG I've been in. Kudos to the ladies that work there.”
“This store & its manager are amazing. Clean, organized, stocked. The Front Royal store is always a mess, boxes & stocking carts in the way, employees don't hardly say a word so walking into Strasburgs store is a breath of fresh air everytime.”
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“Lots of cleaning supplies, friendly atmosphere.frozen food good. Arts and crafts section good great toys for only $1.25. Highest price items are $5.00 but a great deal.”