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October 2025 by Jia Zee
We often go to Adam Auto Works for my car, and every visit has been excellent. Their service is fast, prices are reasonable, and the team is skilled and professional. The lady at the front desk is always polite,efficient, and communicates very well. Overall, I’m always fully satisfied with their service. Highly recommended.
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August 2025 by Janet Newman
Adam’s Auto Repair is top notch. We stopped in (on our second day of vacation) because our brakes were making noise. They drove us back to our hotel, took our car to their shop and replaced the brakes. They also picked us up from a restaurant. All this within three hours! Price was reasonable also!
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July 2025 by WestWind Crossing
This auto repair shop appears to be a go-to for many in the Ashburn/Sterling area's South Asian communities, and it's easy to see why. They offer competitive pricing, especially for routine services like oil changes and minor repairs.
However, my recent experience left me with some reservations regarding their communication and professionalism. I had confirmed twice over the phone that they would add one quart of oil in addition to addressing the main repair issue. As there was no formal work order and everything was handled verbally, I suspect this may have contributed to a misleading situation.
After picking up my car and paying for the repair, I noticed the low oil warning light was still on when I got home. The following day, I returned to the shop to request the promised quart of oil. The front office person, who had handled all the transactions, denied any agreement to add the oil. What was particularly frustrating was her entirely new explanation for not performing the work – an explanation she should have provided when I initially inquired about the oil, not after the fact. She had previously agreed to the request before the work began, only for it not to be done.
While adding a quart of oil is a minor task and something I could easily do myself (it's likely only around $7), the way this situation was handled was unprofessional. The lack of follow-through on a verbally agreed-upon service and the subsequent denial felt misleading.
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July 2025 by R Z
My fathers go to shop.
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May 2025 by Burhanullah Shinwari
Good and nice work with good price and honest staff
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February 2025 by Amin Jalandari
I brought my car for inspection they installed the small lights at side of my car even those bulbs were not from the company when I bought zero mile
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August 2024 by David Boulos
Most honest mechanic I’ve ever been to.
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July 2024 by Naseem Abbas
I Have Been Customer 2011 and Management and Staff Members Never Disappoint When it Comes To Price and Services.Imran Bhai is The Best of All
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June 2024 by Khawar Jamal
Adams Auto Works is always honest and forthright whenever I brought issues from my car to them. Always worth bringing the cars to them, they are so friendly!
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March 2024 by Ali Askar
Worst ever service and front staff lady very rude and not professional
Waste of money and overpriced
I don't recommend
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January 2024 by Mohammad Hussain
Very fair price and good, reliable and still quick work.
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January 2024 by Jilani Yousafzai
Worst experience ever. Customer service was below average, need to improve customer service. Extremely erogant, I won't recommend this place for any service. Some people might have good experience here but it's been second time I am disappointed.
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January 2024 by Saishree Shetty
Great service.
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January 2024 by Faryal Rashid
Rude employees! Don't bother going there. I took my business next door.
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December 2023 by James Kim
A good place for auto repair.