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February 2024 by Frank Prezio
Has everything you need for your cars
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February 2024 by Chris O'Dell
The interior cleaner and microfiber towel were pretty good but the pizza service was top notch. 10/10. Cant get that quality at autozone.
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February 2024 by Victoria R.
Mike and Joey were/are amazing customer service reps!!They went way above and beyond to assist us on 2/7 with a battery light and alternator belt that snapped. We can’t say enough kind things about both of them. They are also very knowledgeable.
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February 2024 by Mario Guillen
Amazing service good was delicious
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January 2024 by Shiva Nama
Very helpful and knowledgeable staff! Various products with excellent prices.
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December 2023 by Steven
To whom this may concern,Im not going to post about the items because all of them were wrong.. My other truck is a RWD 2006 chevy silverado 1500 LT 5.3lt crew cab..I purchased parts from "Car quest" located in Herndon, Va and they gave me 4WD, all wrong parts!!I returned the items and left. I then went to Advanced auto and received the best customer service. I no longer will be go to car quest again.Advanced auto is my auto parts store because of one of your employees.He's a very knowledgeable sales rep at the Advanced auto parts store in Sterling, VA. (Picture inclosed of location) exceeded my expectations! His name was, Mike Z, if it wasn't for him I wouldn't have gotten the right parts.Hands down, the best customer service I've had in a long time. ? everything was purchased and he even helped me bring out;2x Rotors2x Break Pads2x Calipers1x Hose1x Break fluid1x Dex CoolentThe truck is completed and I couldn't be happier!!Thank you Mike Z,@ 466220 potomac run place, Sterling vaThank you for letting me share,A satisfied Customer,Steven LOxStrong Hauling 247
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December 2023 by Angel Woodall
My husband & I went to Potomac Run Plaza location today because the battery that was purchased just under a year still under warranty. I advised the only employee there that we charged it and it showed at 100% he checked it & it showed at 50% & he told us we used too high of amps to charge it, yet my friend & Stepfather who are certified mechanics said the amps has nothing to do with charging the battery other than the length of time to charge it. He even refused to look at the receipts & added warranty info for the battery he acted as if we were wasting his time. So not going to that advance auto location again.
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November 2023 by Ebony Bushrod
I would give 0 if I could. My 4 year old daughter and I were stuck in this parking lot. I went to this location yesterday with a dead key fob to my car and asked all three workers 3 TIMES which was the right batteries. I gave them the model of my car and they did try but once they couldn't get the new battery in. Another worker suggested to them to try a different brand they told him it wouldn’t make a difference.They did not even try to see if it was the wrong battery regardless of what the size said in my key Fob. I then called my friend to sit with me because I had to call locksmith to bring me a battery. She pointed out there was no way this store doesn’t have the battery. We tried an extra battery she had in her car and to our surprise it worked immediately .We go back in the store and ask for these batteries because it was definitely the brand they carried. They say “ yeah you can check down there”. When my friend asked them “why they didn’t know that, it should be their job to know these things”. He says “ we don’t know everything about cars”. btw that was no problem for me . But when this so called manager “ Richard “ starts arguing with my friend and getting rude. This is unacceptable.There was no remorse from the staff that I’m stuck outside with my child nor did they even try what one worker suggested to try other batteries because they had the battery the whole damn time. I was suggested to “ check on online”.Location needs a new manager immediately. Truly unprofessional behavior.
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August 2023 by Jim Finneyfrock
Had a younger guy maybe early 20s help me this afternoon. Reduced engine power thinking spark plugs and he shared thats been going on a lot lately with the 2018 chevys agreed after 50k miles thats probably the issue, gave me 4 put them in and no more power loss! Dont know your name bro but youre awesome!
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August 2023 by Joshua N
Apparently the only Advance Suto Parts that doesn't install car batteries. Got a jump at work, drove here, vehicle is noe dead in parking lot. Should have drive to NTB or Battery Plus.
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July 2023 by Peter Stefanov
Staff are helpful, they keep a good stock, tools are rentable and they order stuff quick.
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March 2023 by Madilyn Johnson
I WAS HUNG UP ON AFTER NATALIE PLACED ME ON HOLD AND WASNT EVEN GIVEN A CALL BACK THANKFULLY JON ANSWERED AND HELPED ME RIGHT AWAYshe told me the part I was requesting wasn’t available and to call autozone…. Only leaving 5 stars because of Jon.
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March 2023 by Josh Frey
Very helpful. Manager Joey helped me with a complicated warranty return that involved contacting another store in Jersey for the records. Thanks for the help!
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February 2023 by Shontay P.
Went in for a battery for my remote.Louis was amazing and every helpful.As being the only person In the store he was still.Helpful I appreciate great customer service.
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January 2023 by R N
Horrible horrible staff!! We used to purchase in past decades at this location, but things have gone from good to worse. The acting manager name “Natalie” or also known by title “A MANAGER” lacks soft skills, basics customers relationship. I doubt she has the minimum level of education. I also do suspect overall staff have completed elementary school. SHAME for the corporate not being selective during hiring process.
