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December 2023 by Jannelle Moreno
I should have read the recent reviews. I dont know why Autobell answers because nothing has changed! DO NOT come here to get full service! It's a total rip-off. They didn't even vacuum my car seats, which is a basic service. I had asked the young kid working there to please redo the seats. He did apologize, but I also looked at my tires, and the job was poorly done. My husband had to go back and clean up spots they missed when we got home. $40 wasted. I could have just gone to a drive-through car wash and vacuumed the car ourselves.
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October 2023 by Klara k.
The manager Lester was really helpful, I came in for a cleaning and he was able to get it done quick and really clean. Thank you so much Lester! Highly recommend this location!
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August 2023 by Zendarius Kincaid
The wash is OOOOKAAAY, at best that’s it. As you can imagine car washes employ very young boys and they aren’t very experienced or excited about working, so I got the topLevel wash exterior only and this young man waited till my car fully dried about a 9 minute wait while he was sitting in his car looking miserable, he then got to work putting swirls all over with two dirty drying towels. Sometimes I wonder about these places.
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July 2023 by F.T.L.
I've never had any issues with this car wash before until my last visit. I'm even subscribed for the top tier of their monthly plan because of how good of a deal it is. They told me that they had already cleaned out the vacuums and that because of that they would only be able to the car wash even though there was still 10 minutes left before they closed and the car wash part doesn't take that long. What's the point of having a closing time if you're going to start closing off part of it before then. You should always leave at least on vacuum going up until closing so customers aren't left without the full service they're paying for like I was
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July 2023 by Ronnie Anderson
Took my car here today cuz a friend recommended it, they did an excellent job! I’d been moving for two weeks and just didn’t have the energy to clean it myself per usual I needed interior & exterior & I gotta say I was impressed, smelled good, looked great, & all around nice experience I’ll be back not a lot of places do interior I’m a flagship member & the one by me has a DIYS section but doesn’t offer actual services for itAll in all great thank you!
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July 2023 by Sona Masoud
Not good at all. They charged $30 for nothing. I added the picture when they said the car is ready to go.
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June 2023 by Wendy H.
I got their top car wash option for the exterior. The employees were very nice. After $25.00 for the wash and a $10.00 tip, I was very surprised to see mud still there by the passenger's door.
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June 2023 by Sami Alam
I was visiting from Chicago and this place was fairly close to where I was staying. I ended up going with their most expensive wash. I was not happy with the interior cleaning as stains were still left. The door jambs had dirt on them and the windows and mirrors had water stains on them. There was no point in getting the more expensive wash. Be aware not the best Carwash out there. Attention to detail is clearly not there.
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June 2023 by M M
this is by far the worst car wash in the area, they don’t look at what they’re cleaning and the rush through all the cars. the vacuuming job is horrible, they don’t wipe down properly. i paid for the most expensive service and got the cheapest service. i had to clean my car properly after their horrible service job. i would never recommend anyone come here unless your trying to get your day ruined. if i could give them less than 1 star i would.
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May 2023 by R. Greeran
You can't just get one normal car wash of your exterior. All the signs out front tell you to clean out the inside of your car. Why would I pay for that when I just need to drive my car through a good old fashioned car wash ?? Maybe not everyone wants to sit there for 40 mins and have their car vacuumed!!!And they have the price list hidden behind another sign so that you're locked into the line before you know what anything costs (see photo- you can see the price list is obscured behind the other sign to force you into the line and they don't even have an option for just the outside of your car here)!!Auto bell in North Carolina was awesome but this place is a disgrace.
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May 2023 by Sara Megonigal
I had to find a new car wash since the one that is in my neighborhood just closed down.I went to Autobell Car Wash today at 5:30 and was so grateful that they were still open... they stay open until 8 pm which is very nice for those that work all day.I have a minivan and it was embarrassingly dirty on the inside... I have two terrier dogs and my black cloth seats were covered in dog hair.The first young man that "checked me in" was very descriptive in my choices of which washes they have. I chose the $29 car wash and paid the extra $15 for the "extra good vacuum job".There were 4 young men working tonight - the one at the "check in" and then the 3 young men that attended to my van after I went through the wash. I think that these kids spent at least 25 -30 minutes THOROUGHLY vacuuming my van (in between seats, in the small crevices that most places miss, washing the insides of the windows, wiping down the dash, the doors, even the mirrors on the sunshades! THEY DID A COMPLETELY AND TOTALLY AWESOME JOB!!! It was as if I got an "express" FULL detail to the inside of my van!They were incredibly polite and professional... and I think that they were all under 20 years of age.... impressive!The one young man asked me for my "receipt" that unfortunately I had thrown away during my wait... so for the management of this business... please .... I am the lady in the red minivan that was there around 5:30 that didn't have my ticket. Please ensure these young men get paid for doing a remarkable job on my van.My only regret is that I did not get each of these employees names, because I would have spotlighted them in this review.YOU CANNOT GO WRONG WITH THIS CAR WASH!I AM A CLIENT FOREVER!Services: Vacuuming
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April 2023 by SivaKumar M
I will definitely come here again. I liked the service especially interior vacuum. I usually go to flagship car wash and I don’t like their service anymore . Reducing one star as something going on with their priority as I was not served first (vaccum) though I was next in the line.
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April 2023 by Chris Tucker
Had dust all over the dashboard. They usually vacuum thoroughly but not this time. There was trash and grass all under the front mat. They didn’t do a good job overall. I’ll just stop leaving tips and wash the car next door on my own. Sorry, just not worth the money. May take me longer to wash the car on my own but at least I do a good job.Services: Car waxing
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April 2023 by Ruslan M
Don’t waste your money on the place. Young and irresponsible teenagers barely doing any ! car cleaning and then joking around themselves if the client “got a full cleaning” as I complained that the lower parts of the doors were not cleaned at all, which I assume is a part of basic cleaning … that what you get for $38
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March 2023 by Christopher R.
Terrible customer service. They ask you what you want and then they don't do it (Wanted my floor mats cleaned but all they did was spray them). Also the folks working aren't paying attention when you come out of the car wash, so no one is organizing the vehicles and they are not finishing them in order. A couple other customers and myself waited while our cars were ignored and multiple others that came out of the wash after ours were finished first.
