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December 2023 by Marcus Webster
Banfield has treated all of my pets well. The customer service is top-notch also.
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December 2023 by Ciara Nesbit
Dr Tepeley! Is AMAZING, very attentive to my babies. If I am concerned about an issue when I say ALWAYS has a solution to help the matter. I am grateful for a caring doctor.
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December 2023 by Mariane S.
Absolutely never have an appointment with Dr. Krishna Praveen Yadlapalli. Coming in he showed absolute no care for my puppy, even though she was a new patient. However, regardless of his lack of compassion or good attitude, he truly just did not know what he was talking about. And when I asked follow up questions he would shut me down completely and basically ignore me. I pushed enough to the point where he mockingly said "well I can look it up if you don't believe me" which to I said please do. After looking it up, which was a simple question of how much should I be feeding my puppy, the results showed that he was very incorrect. In addition he was giving me wrong information about vaccines and additional medicines my puppy "needs" to get the vaccines, and after consulting more credible vets, they all agreed his "recommendations" were in accurate and was just trying to get all the money he could out of me. To my surprise, after I left without letting him vaccinate my puppy, which was the primary reason for our visit, he called me. I thought that may be he had realized how he had been acting, but no. He claimed that he was calling back to make sure I got the packet of information for my puppy's disease..... One of the things he had slightly mentioned during our visit but refused to answer any questions about. The phone call was no different, he still didn't answer a single one of my questions. The phone call ended with another one of his mocking and disrespectful remarks, "well are you a vet, are you studying to be a vet!" and then he hung up the phone. This is the first review I've ever written and I'm doing it so that any one who is not able to advocate for themselves/their pet will never have to have a bad experience with him because truthfully I would never trust him to do anything to my dog, let alone vaccinate her. His care is cutting it too close to gross negligence for my comfort.
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August 2023 by Lydia Kennedy
This Sterling location is great. My pup always does well here. The staff is helpful and they always make sure we have what we need upon checkout.They do drop off appointments and the doctor calls with all the results.I like that they have the wellness pet plans to cover routine visits and discounts on other procedures/needs. My dog is getting older so we love that option.
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July 2023 by Melissa M.
Very kind and compassionate when helping with my elderly dog. Made the environment very comforting as we put her to sleep. Sweet vet tech cried with us.
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March 2023 by Dan A.
Get the job done.Incorrectly dosed our dog with medicine creating vomit and gi issues. Took care of it but disappointed in the mistake.
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March 2023 by Ethan Swain
Do not bring your pet here. I took my dog to get his teeth cleaned and when I made the appointment I was given a quote over the phone. When I arrived day of, the price had jumped up by $200. Then I drop my dog off at the scheduled appointment time and hear nothing for 7 hours, then when i finally get a call, it is basically the practice begging for more money. Another 3 hours go by and the practice closes in 20 minutes so I called them only to find out my dog has been ready to leave for over an hour, they just forgot to call me. When I got there to pick up my dog, I was informed they somehow knocked out 5 of his teeth during the process and now after charging $200 over the estimate, they will now need to charge an additional $100 for antibiotics he now needs because apparently they clean your dogs teeth with a hammer. Do not go here if you value your pets.
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March 2023 by Roberto Martinez
I took my puppy here yesterday 03/18/23 on a emergency cause he broke one of his nails and wouldn’t stop bleeding and they refuse to take care of my puppy even tho I have 2 dogs with Banfield and I also have their insurance the receptionist was nice but the doctor that came out was rude and refuse the service… would never go back there….!….
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January 2023 by BELKIS ALVARADO ALEMAN
The doctors and staff are awesome they treat my dog like their own and always give me a call if anything is wrong with my dog and always ask me if I agree to prices before doing a procedure I love their service
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January 2023 by Judson V.
Banfield is a good vet. They offer a wide range of services, but it is their personal touch that makes them stand out. We especially like Dr. Gardener because he has big animal veterinarian experience. All vets are expensive these days, but Banfield offers very practical care at acceptable prices.
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December 2022 by Nn Jj
Staff cares for the animals.
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November 2022 by Carolina L
After calling about 10 different banfields in my area for a same day appointment for my yorkie who had an infected abscess this Sterling location was willing to accommodate us even though they were booked. I have never in my 20+ years going to different banfields encountered such a professional and caring staff. Dr. George Mikhael was so great he explained everything in great details took his time and really showed he truly cared. Natalie and the rest of the front desk team were so nice and helpful. Totally worth the 30 min drive to such an awesome location.
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October 2022 by unhee kim
Recently joined their health program. Excellent program OWP $49/mAnd service.
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May 2022 by Badproskillz
Great. My dog had some issues and we came here to learn that anything that we thought was wrong wasn't. Really nice, kind staff. Overall good experience.
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May 2022 by GTworld Granite
My puppy came home sick after coming to this place for the first time.
