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September 2023 by Emma T
I ordered earrings 7/26 for my wedding on 8/27. On 8/15 I realized I had not gotten an email with shipping. After logging on, my order was still waiting to be fulfilled. I reached out and they told me it was out of stock. Had I not reached out, I would have been waiting for earrings that weren’t coming. An email letting me know would have been nice.
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August 2023 by Emma Tumasz
I ordered earrings 7/26 for my wedding on 8/27. On 8/15 I realized I had not gotten an email with shipping. After logging on, my order was still waiting to be fulfilled. I reached out and they told me it was out of stock. Had I not reached out, I would have been waiting for earrings that weren’t coming. An email letting me know would have been nice.
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May 2023 by fery malit
Bella Mera bridal’s gloves looked very elegant. I was struggling to look for a pair of gloves that would match my wedding dress and was running out of time. But Bella Mera bridal came through with a pair that was stunning and they turned out to be the perfect match with my dress. The service was great! They were very prompt and professional, Jennifer worked with me and expedited the shipping, even recommended the gloves. She's awesome. Overall, I’d give Bella Mera a perfect rating, product and service ??
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July 2022 by Lisa Sheehan
I can not say enough about Bella Mera Bridal! I was searching for a specific veil for my daughter and I reached out to them. I received an immediate reply from Jennifer who went above and beyond in every way. She found the veil and assured me it would be received within 4 weeks. Well it was received in less than 2! With careful packaging and a protective bag for hanging. Let me also mention the price was amazing! After I received the veil Jennifer reached out to make sure everything was satisfactory. Where do you find that kind of customer service?! I highly recommend Bella Mera if there is a wedding in your future!
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June 2022 by Krystal A.
I am so happy I found this company! I am pleased with my order and am so excited to wear this jewelry that coordinates with my engagement ring. It's really beautiful and really affordable. I enjoyed how this company offers a range of prices and products to support brides with a variety of budgets. I would order from them again, however shipping is not fast so it is imperative to plan ahead.
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October 2021 by Dori Kaniuk
Words can not even express how grateful I was to find Bella Mera Bridal/Jennifer. Long story short, my daughter is getting married next weekend, we have been trying to find her veil. We only had a designer name and a picture of it from when she tried it on. We thought it was one model#. So I reached out to Bella Mera and I was lucky enough to get the most attentive and caring person on the other end of my texts to them, Jennifer. After a ton of messages for 2 days and her helping right up until she was leaving work, sending pictures back and forth, Jennifer was able to find the exact veil we were looking for. Took care of calling the designer and getting it drop shipped to me in time. We live in New Jersey and we didn’t even get her wedding dress from there. If they were that great about getting a sale for a veil and going way above and beyond, I couldn’t imagine how awesome they would be to purchase a dress from. Jennifer you rock! This place was amazing!
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August 2021 by Megan Allum
Bella Mera Bridal Boutique, literally saved the day and we are so very grateful to them and to Jennifer! Thank you truly just doesn't seem enough. We unfortunately had a bridal party issue & needed two replacement dresses. The original local store we visited unfortunately weren't able to guarantee the replacements in time...so during Memorial Day weekend we went online in search of the dresses. Luckily & thankfully we stumbled upon their Boutique & site and found the two exact dresses we needed! We placed the order on Saturday of the holiday weekend & on Tuesday we reached out upon them being open. Let me just say, the communication via a phone call, follow up email & text messages were above and beyond anything I have ever experienced!! Their compassion for our situation, the understanding of our feelings and the worry we were having, was amazing, that they "actually" cared, I mean really cared. To them, we weren't just an order or a sale. Upon confirmation of the order processing, they literally, physically checked their stock for the dresses, and confirmed in fact,there were no issues, and our order could ship immediately WITHIN under one hour time frame!!! I could not believe the one on one chat I was able to have with Jennifer & all that she did for me, in order to make certain my daughter's day wasn't "ruined"! I will forever be grateful!! The dresses were ordered, dresses packed and shipped & received within a weeks time!! From the bottom of our hearts, THANK YOU JENNIFER & THANK YOU BELLA MERA BRIDAL BOUTIQUE!!Megan A. ~ PA
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August 2021 by Montana Bischof
Bella Mera is TERRIBLE. The customer service was awful- I spoke to 3 representatives and the MANAGER and all of them were rude and did not accommodate to my needs at all. One of the representatives even yelled at me on the phone. Mind you- I am a brand new customer of theirs.Heres the story- My dress showed up 4 weeks later than the original date, even though I paid for rush shipping.Since my dress was supposed to ship later than the original date, I was promised overnight shipping once they received my dress.I got an email saying they received my dress and sent it out. This was on a Monday. So I should have gotten my dress on Tuesday. I did not get my dress until Friday morning. Then when I called/emailed/texted them to figure where my dress was, nobody answered or called me back for over 2 weeks.I did receive my dress, FINALLY. I was refunded for the rush shipping. And because my dress showed up 4 weeks after the original date that it was supposed to show up, they gave me 10% off my order. I was NOT compensated for my dress not showing up overnight as promised or for the rudeness I experienced from multiple sales reps. I have never been treated so terribly by someone I was giving business to.Overall, this was an awful experience, especially since I was a new customer to them.I have such a huge distaste in my mouth for the people who manage this business. They do NOT show compassion for customers and do NOT treat their customers with any dignity. I would DEFINITELY NOT RECOMMEND purchasing anything with this business. Bella Mera lacks so many qualities of a "good" business.I will never give them any business again. What an awful, awful experience to add to the already-headache of planning a wedding.If Google would allow me to post this with 0/5 stars, I most definitely would.
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August 2021 by suzette prunty
My dresses were ordered at the last minute..Bella reached out to me and said they would do everything to help me get my bridesmaids dresses in time. With LOTS of coordination I received my dresses a few days before my day and the dress fitting was PERFECT!!! Bella went above and beyond to make sure I received my dresses…I highly recommend Bella ..they are professional and caring!!!!
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July 2021 by Cheryl Boyce
I couldn't be happier with the birdcage inventory and the customer service! Extremely accommodating, helpful and professional. I would highly recommend Bella Mera Bridal for your bridal needs!!
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April 2021 by Despina Ferraro
Bella Mera Bridal Boutique is wonderful! I was looking for Greek Orthodox stefana (crowns) for my wedding ceremony and it was the only store in the area that had a wide selection to choose from. Their customer service team was responsive to my emails, and even followed up with me after my online purchase to ensure I was satisfied. I highly recommend them!
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April 2021 by Katie Boone
Wonderful service and product arrived quickly. I bought these dress clips to use in wedding photography business and they are very good quality. Thank you!
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January 2021 by Sahar Khosrowshahi
Bella Mera is a very cute small boutique shop for bridesmaids dresses. I had an appointment and I was the only costumer in the store for my appointment . I felt completely safe and comfortable. The store manager was very helpful and wore a mask the entire time. The dresses are beautiful and have variety of dresses. I definitely recommend to Bella Mera for bridesmaid dresses!!
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January 2021 by khaldea suleiman
I was buying my daughters wedding dress here in California and the veil she wanted was sold out!!! We went in line and found it at Balla Mera Bridal Boutique. We placed our order we received regular updated emails about the status and where I was at in the order process. When the order was ready for delivery I got phone call co firming the order was correct because the lady was worried about the wording on the package was different then what was on their web site. She wanted to make sure I was getting what I wanted. That was so considerate in my opinion that was great customer service. I got the veil it was everything we wanted and expected. I totally recommend this place to brides because of their great communication skills.
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December 2020 by Sahar A.
Making a appointment was very simple, I was the only costumer in the store so I felt completely safe and comfortable. The store assistant was very helpful and was wearing a mask the entire appointment. The dresses at Bella Mera are beautiful and their are so many variety. Definitely recommend this place for future bridesmaids!!
