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July 2025 by Albert Levitt
I’ve stayed at Best Western hotels many times, and as always, the service and cleanliness were excellent. But today, for the first time, I felt the need to write a review — because of Miakelle at the front desk.
She was incredibly friendly, very attentive, and most importantly, I could see that she genuinely wanted to help people. Please take notice of this employee — she is truly professional and highly qualified.
Thank you, Miakelle, for making my stay so pleasant!
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July 2025 by Angie P
my second flight was rescheduled, so i stayed at this hotel for the night and I wasn’t disappointed. The room was big and clean, staff was kind, and there was a large selection of good food for breakfast. Overall great experience, would highly recommend this hotel.
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July 2025 by rahima abdullah
The sink had little black hairs as in a beard shave and the ceiling had cracks from past leaks possibly. There was a slight musty odor. Maintenance person was extremely rude when he came to assist with the room key. It was close to the airport but not worth it.
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July 2025 by Spyfox Gaming
Me and my son stayed there for 3 nights, and got to our room. First thing couldn't open the door, finally I slammed my body into to door and got it open. Then walked edema into the room.and it smelled funny. Took a show it was not very clean. Mini fridge didn't work til I turned it all.the way up. Place sucked.
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June 2025 by Rakesh Jilka
Gave it a 1 star due to Cockroachs in bathroom.
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June 2025 by Inam Raja
Nice place near Dulles International Airport and well connected through the complimentary Airport Shuttle service. The hotel has a good selection of breakfast items. Staff is very helping.
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June 2025 by Alcibia Bennett
Nice comfortable rooms
Wonderful service
Location to dulles airport good
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June 2025 by Samer Isa
At my arrival everything was fine i realized the key card didnt work so i go back they fixed it. I try my key card next day and didnt work again. I go back and they fixed it. I go out with the family again and tried using card again and didnt work for a third time. This was very unprofessional. At the same time my sister in law rented a room and the key card didnt work and had to walk all the way to the front office. I understand if this was a 1 time thing but this had happened 5 times and it wasnt even checked up on to fix. Also ive seen a few of the same looking bugs. I think its bed bugs so lets see what happens when i get home.
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August 2024 by John Lauro
extremely friendly staff outstanding customer service. breakfast was great
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August 2024 by Fermented Spider Eye
This hotel is a little sketchy mostly because when I park in the parking lot and then start heading to my room I see alot of cigarette butts and some signs of graffiti, but overall it's a decent hotel
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July 2024 by José a Alfaro
A nice place with a very good restaurant
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July 2024 by touaher1
Nice clean, quiet stay near dulles Airport. Easy hr drive to Arlington and DC. I avoided all the tolls. This place has free hot breakfast, eggs, sausage patties, potato, toast, bagel, cereals, milk, juices, coffee, waffles with toppings. Couldn't complained. Also has a mini shop for drinks, beers, frozen dinners which I had a few, snacks. My son forgot his toothbrush. They gave him a free one. Would definitely stay here again if visiting DC area. Nothing is in walking distance except across street to holiday Inn where they have a bar/restaurant (O'Malley's) which wasn't bad.
After reading other reviews about staff, I have say I had no issues with them. All Friendly. Breakfast staff was nice, front desk was nice. Fast check in. No problems at all. And for all the vegans crying about no vegan options, go to a fancy vegan hotel if you want that. Never seen a low budget hotel offering that. Eat the fruits that's available, or eat the grass next time.
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July 2024 by Mike
Clean. plenty of parking spots
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July 2024 by Veni Mittal
Nice hotel at an affordable price
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July 2024 by Digna Amaya
We left the vehicle in the parking service while we were on vacation and when we returned we found it with a plastic in the window, because they opened it.
I consider it unsafe for the parking service.