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January 2024 by Alexander Whipp
We recently had a fantastic experience at this Nissan dealership. Daniel, our salesman, was amazing – knowledgeable and attentive. Brad, the finance manager, impressed us with his transparency and customer-centric approach. The whole process was efficient, and we were in and out in under 3 hours. Highly recommend their team!
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January 2024 by Michael Rauscher
Cameron, Brad and the rest of your staff went above and beyond and made my purchase very easy. There was absolutely no pressure from anyone to buy the car. I’m very happy with my purchase and LOVE this car especially with all the options it has. I’m from New Jersey and have a Nissan dealer 2 minutes from my house and made the three hour drive to buy this particular car that I was looking for over a year now. I’ve been up in the air with the Ranger, Colorado, Tacoma and the Frontier but made my decision and couldn’t be any happier especially with today’s crazy market and pricing of vehicles.Best wishes and happy holidays!Michael Rauscher
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January 2024 by Lyn Lubic
I had some work done that was recommended when I had the car inspected at Virginia Tire and Auto that I had to take back three times trying to find out why my dashboard was lighting up like a Christmas tree. I had enough and brought it to Nissan and Kane was my Advisor. He listened to me and kept be abreast of what was happening with the car and what needed to be done and returned my car to me within the same day and finally fixed correctly. I bought my Rogue from Safford and love my car and the service is always top notch.
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January 2024 by Mikaela Marie (SassyMickey)
Stacy is an example of excellent customer service. She went above and beyond from the moment we stepped into the dealership and left with our new car. She even took the time to help us connect our phones to our car before we left.
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November 2023 by Julie Randall
I hope someone reads this. We purchased our Pathfinder in 2021, it has been to the dealership many times since we purchased it and this was BY FAR!!!! my absolute best experience. Kane was kind, helpful and understanding right from the get go. His communication during the process was stellar and if/when we bring the car back to the dealer I will be requesting Kane to be my service manager. Thank you Kane for rocking it!
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November 2023 by FELIX GARCIA
Lily was outstanding, paying attention to all our needs, never had a sales person get me coffee before. in minutes she bought up 3 different cars from which we picked one and she quickly got the paper work going. she made it a pleasant experience, she was awesome .Thank you
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November 2023 by Pam Forknall
My car was picked up from the collision center and driven straight to your location. Brian was a tremendous help in identifying an outstanding issue on my vehicle. Everyone that I encountered that day simply wanted to help me and make things right. Ultimately, the insurance company said my car had to go back to the collision center for the repair but without Brian's help, I wouldn't have the part numbers needed. I was very impressed with the concern and care for me and my vehicle. I will definitely be back!
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November 2023 by Katie Burr
Had to get a full 40k service for my rogue. She needed new tires, wipers, filters, and repair a broken tail light. I was offered a rental car while they worked on my car which made this possible for me and my family. They updated me regularly and honored a deal on the tires even though my transaction was delayed by a day due to a delay in parts. Appreciated the excellent customer service.
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November 2023 by Jae M
I had the pleasure of working with Ayaan Asif with the purchase of my vehicle. I went in with the intentions on a used vehicle and was able to walk out with a brand new 2024 Pathfinder. He was very patient with me and his willingness and helpfulness made the process all the more easy. I also appreciate Joseph’s understanding nature and willingness to help get me a great deal. I would definitely recommend purchasing from this dealership.
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November 2023 by Tanya Henry
I love knowing that Nissan is here in Sterling so I can get my car taken care of easily. I had to have a part shipped here for a replacement and it was expensive but it all worked out in the end. I am very pleased with getting help from Andrew and would recommend Nissan of Sterling to others. I have a Nissan and love driving it because its so fast! Just absolutely LOVE my Versa. Thank you Andrew. :)
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November 2023 by Shavonne King
The team at the Sterling Safford Brown went above and beyond to make sure I was happy, comfortable and felt safe with my purchase. I am so happy to have found them and will definitely be choosing my next vehicle with them if I ever need another. I am very grateful for their dedication to ensuring I was a satisfied customer.Thank You to Ayaan for making sure I made a great purchase that is safe, reliable & will last me for a long time and fit every need I described to him. He picked the perfect car, color and edition and this vehicle fits me and my personality perfectly!!!
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October 2023 by Charika Kelly
The entire team was amazing. From being checked to finalizing payment. They kept me in the loop at every step and made the whole process easy. I have never seen such a kind and helpful team. I'm even considering buying my next car from Nissan again because of the great service. Thank you for everything!!!!
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October 2023 by K Grant
Kane took very good care of me! What a nice person—you all are so fortunate to have him.The wait on Saturday was longer than I had hoped for—I live out of state and realized I needed an oil change while in the area—but Kane was so accommodating and cheerful that I simply couldn’t be miffed about it. And then? They finished sooner than estimated, just as Kane promised he’d try to do for me so I could get on the road.Kane also went over all the things that were inspected, which I appreciated very much.I think you’ve got a terrific staff there, and I’d happily recommend you to anyone who might ask. Thanks so much!
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September 2023 by MichaelBKJV
I had a awesome day with Ayaan Asif. He was very nice, and professional. I would recommend him when going here. For he was a very nice person to meet. I am now very happy with my car. He made it happen!
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September 2023 by Levi Wallach
Despite a storm that caused a full power outage at the dealership, my recall software update was done via battery-powered laptops and tethered internet connections and I ended up spending less time waiting then they had estimated. They also replaced the battery in my key fob which was getting low as a courtesy for dealing with the outage.
