CarMax offers easy car buying and selling with a large selection of used vehicles, all in one place with no haggling or pressure. The process for both purchasing and selling is consistently described as smooth, simple, quick, and efficient. Customers highlight a very customer-oriented and professional staff that is welcoming, upfront, responsive, and dedicated to honest answers. The experience is streamlined and risk-free, with clear explanations and paperwork that can be started online for a faster appointment. For purchases, the service includes addressing issues free of charge and providing loaner cars. For selling, the online quote is honored in person with a fair and reasonable offer, making the entire process feel handled with expertise. Many customers report it as the best experience and would recommend it.
What a wonderful experience dealing with Stephen today. Take care of him please! He is a gem 💎 ✨️
July 2025
Carmax made the selling of my old car and the purchase of a newer car easy, quick, and very customer-oriented. The staff is very upfront, responsive, and clearly dedicated to honestly answering any question a customer might have.
June 2025
We worked with Zain initially and then once we decided to go forward the CarMax team made everything so simple and easy! They handled all the red tape over the phone/email and delivered our car to us! Best experience ever!
