-
January 2024 by Lisa S.
Great customer service, family owned business, Gina is wonderful and they take the time to explain things to you. Also very responsive to customer requests. Overall great experience.
-
November 2023 by Kala Bishop
Amazing experience. You are greeted by very personable people. Gina at the front desk is so kind and responsive and Buddy is very personable and takes pride in his work, this shop will take care of you and your needs. I was updated throughout the entire process and my car was back on the road before I knew it. My car was even cleaned when I picked it up and my dented up license plate was straight again. I would get my car repaired and fixed here over and over again ( I hope I don’t get in anymore accidents for a while) but if I do , I know a great body shop to call. Thank you again for taking care of me and my car through a very stressful process, you all were the least of my stressors!! With love Kala Vega Ramirez.Services: Painting
-
September 2023 by Charles McCullough
I’ve used Circle Auto Body for decades and have always had a good experience. Zero complaints. Quality of work is 5/5, and as is their interface with insurance companies.
-
July 2023 by Julia H.
I have brought my car to Circle twice in the past 2 years to repair damage from being rear ended then sideswiped. Both times they did an amazing job with the repairs and the paint - it looks like a brand new car. Plus, everyone at circle is incredibly nice to work with. They completed the work faster than anticipated too. Excellent business and highly recommend.
-
May 2023 by David L Wilson Jr
Terrible communication.I have been going to this place since I was in High School. The communication is nothing like it used to be. If I don't call I will never hear back from them. Their work is great when you can get in. I won't take that from them, but this time I am very disappointed. The insurance company is willing to pay anything extra that the part may cost, but for some reason I can find the part and they can't. Its been months. I want my car fixed. I now have to look elsewhere to get my car fixed. I am very disappointed seeing that I am a long time faithful customer of theirs.Service: Body & Trim
-
March 2023 by Edward T.
I brought my Escalade EXT in to Circle Auto Body in December for an estimate for a front bumper cover repair of corner damage. Scott, a service rep, pointed out that the cover along the front showed signs of stress cracks. Since my insurance coverage was sufficient to take off the cover to evaluate the extent of corner damage, he suggested that I approve that instead of just doing a surface repair on the corner, to determine whether the cover could be repaired or would need to be replaced. I agreed to that. On Monday December 12 I brought in the vehicle and then went to obtain a rental car. I was busy with work on Tuesday so on Wednesday morning I went back to Circle Auto Body to find out why the process was delayed. Scott said the vehicle work was completed. "How is this possible?" I said and reminded him of our agreement. He apologized and said that he would call be after an assessment of the cover. Later that day he called to tell me that the cover was not repairable. I insisted that a new cover be installed. What this means, of course, is that Circle Auto Body was perfectly fine with doing insurance work on a part that needed repair. I was told that the vehicle would be ready for pickup late Friday, the 16th and that the cost would be $800 plus the insurance deductible. I got the vehicle at about 4:30 and the bumper cover seemed to look fine. Scott told me that if there were any problems, I could just bring it back. The next morning was Saturday, the 17th. In full daylight I discovered two dents in the nose of the hood that were fresh. Each was about an inch in diameter and they were separated by exactly 24 inches. Since Circle Auto Body is closed on weekends I had to wait until Monday morning the 19th when I presented the problem to Scott. I followed him back to his desk where he could bring up the photos that Circle Auto Body takes before each job. He pointed out that there was no evidence of this damage before the work was done. I guessed that something like a ladder must have fallen against the vehicle and that he would be able to identify it by the measurements I had shown him outside. Scott asked someone there to take a look at the problem. I didn't get his name but was under the impression that he was a manager. He came out to the vehicle and then Scott returned to the office. I pointed out the damage. This individual then decided to lecture me about what they do: "You have to know that we are in the business of fixing damaged vehicles brought to us and not in the business of damaging vehicles to give to our vehicles. If our service men have an accident they inform us and do the repairs often without the owner ever knowing this has happened." So, in the face of the evidence he was telling me that it couldn't have happened. Then he asked me to leave the vehicle with him. I would need transportation and he said that he would ask around and give me a call. I left and visited a nearby friend who offered me the loan of a car for the day. I drove my Escalade back to Circle Auto Body. The manager took the key and said that he would arrange a specialist to look at the damage and that I should return at the end of the day. I returned again at about 4:30 and inside the manager said that his specialist had done the repairs and fixed a few others on his own, as well. Scott brought the vehicle to the front for my inspection. The two dents were completely repaired. Scott said that they were popped out. Where they were was completely restored to original condition. In summary: Circle Auto Body did not honor the agreement I had when I had first brought in the vehicle for an estimate; it proceeded to do an insurance repair on a part that had to be replaced - a repair that would have been unnecessary if the cover had been replaced first as would have occurred if the agreement had been honored, the shop did damage to the hood; the manager talked to me in a condescending matter that might be expected to be delivered to a child, perhaps to a woman, and now to a male senior who has had considerable exp
-
November 2022 by Tiffany Perales
They’ve made a crazy experience simple and easy for me!! Very professional and respectful staff. I am very grateful!
-
October 2022 by Mark
Really helpful and professional people that made my car whole again
-
July 2022 by David Tsay
Worst customer service I’ve ever experienced. I’m sure the drivers are great, management were classic Karen’s.
-
March 2022 by Jim C
Would not work with me to repair my vehicle. Using another shop.
-
September 2021 by Mitchelle L.
This body shop has been used for our family cars for years. Safe to say they never disappoint and make sure everything is addressed.
-
August 2021 by Julian west
Circle Auto Body is one of the best little body shops to bring your vehicle to and by the way it is not so little it is pretty big butt run by family members and it's very professional and very fair
-
April 2021 by Camille K.
This place is great. They came in way under the estimate I was given at another place. The office staff is so nice and pleasant. They definitely went above and beyond expectations! I will DEFINITELY use Circle if I need any body work done !!
-
March 2021 by Leigh Yeatts
Circle Auto Body repaired my car door after it was damaged about a year ago. I recently noticed an issue with the door and took it back to see if they would take a look at it. They fixed the issue the next day at no cost. Outstanding service!
-
February 2021 by John Enright
They did a great job, quick turn around even with adding a few extra items. Very professional. Highly recommend them!
