This Cricket Wireless Authorized Retailer in Sterling is noted for its kind, professional, and helpful staff. Customers report great customer service experiences, with salespersons described as extremely competent, patient, and skilled at juggling multiple tasks even when the store is busy. The team is remembered for being helpful and for recalling customers from previous visits. While some mention a company-wide $25 upgrade fee for switching phones, the store itself has historically received strong recommendations. Some recent experiences suggest service may now be more comparable to other area locations.
