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October 2023 by The Truth F.
Looks at the feedbacks of the reviewer, they are either four star and above or one.So this looks like depending who is the person serving you.I went for health reason on Sunday afternoon, I came at the appropriate time, and immediately called in. The Nurse Practitioner Ms. S. Lee is very nice, prescribe a prescription and I got my medication from the pharmacy that she sent my prescription.
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September 2023 by Lisa O.
I shop at the CVS on Edd's Lane quite often and the last few visits to the store I was shocked to see at the checkout (eye level) a collection of SEX TOYS for sale! The descriptions of the items were written boldly on the box so there was no question what the item is..examples are the BUZZY BUTT PLUG, "male" EXTENDER. Why is this at the checkout on display? The store is in a family community and I don't think any parent wants to explain to their kids what the "toys" for sale were used for. I talked to the Manager twice (two different ones) and they said nothing. Why????
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August 2023 by Google user
After being diagnosed with COVID, I picked up my Paxlovid Rx at a CVS in Sterling on Edds Ln. When I got it home I realized someone had pasted a sticker over the expiration date indicating it was already expired. After much aggravation with Pfizer and the pharmacy, it turned out that someone at CVS had written \\\"3/23\\\" when they'd meant to write \\\"3/24.\\\" Big difference, and unacceptable. No one should have to to through this, especially when you have COVID and its symptoms.
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December 2022 by melissa C.
Jennifer was so helpful today trying to find my prescription. She called around to other locations and found the unfindable ! She went above and beyond. Appreciate her customer service!
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August 2022 by Richard S.
We got checked out at the minute clinic, tested positive, and were told that the pharmacy would get our scripts taken care of quickly so we could get back home and rest. The clerk at the pharmacy said the same thing, 10-15 minutes and we should be good. Instead what happened is me that my partner (both confirmed sick with covid) end up waiting in the store for over an hour because every time I checked in with them they told me "oh just a couple more minutes." So I was staying inside the store. THEN, IN THE MIDDLE OF ALL THIS, THEY CLOSE DOWN AND TAKE LUNCH. So then for a half hour, I get to sit and listen to them talk about how one of the people there is definitely sick and might have COVID but they don't feel like getting tested.Do everything you can to avoid this place.
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August 2022 by Saad I.
Pharmacy staff terrible and inconsiderate, family member sick at home and pharmacy staff still inside assisting customers but because they close at 8 they can't help when my prescription is already filled and ready. These people have lost all morals
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January 2022 by Natasha P.
I went here for my first Covid shot, I had to make a appointment. The nurse was super nice and prompt. She came out and instructed everyone than called your name when she was ready for you. The waiting area is spacious so we were all properly distancing. I'm allergic to everything under the sun so I had to wait an hour to be sure everything was ok, she checked on me and was super professional.
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September 2021 by Thomas P.
Frequently do not have stock on refills -- cannot be bothered to text or call but would rather have you visit in person and waste time.
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August 2019 by Brice Landry
I love the team at this Pharmacy - super nice, funny, and they get everything done and together quick as possible - Never had any issues or mix-ups
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December 2018 by Heather R.
Came here to get my passport photo, the clerk Nana was callous, didn't care how I looked, and the photo ended up not being accepted. $15.89 for two terrible photos, I ended up going to Walmart and getting a nice clerk and they were $7, less than half of what this terrible place charges. I also grabbed some items from a 50-70% off cart and nothing was on sale and it made Nana upset to have to start over, like its my fault. He kept acting like I was wasting his time. Believe me, I didn't want to be there either. I told him his customer service was terrible and should not work with humans.
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November 2018 by Rai R.
Great location in this small strip mall next to several restaurants and Safeway. Not crowded and everything is laid out well to find. Good customer service. Hope it stays where it is.