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November 2023 by Alma Arana
If you want to wait for ever and get ignored, then this is the place to come.
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November 2023 by Triumph Compilation
I was on the Do Not Rent (DNR) list by error. I've been getting the run around from different departments in enterprise to resolve the issue. Which is preventing me from renting a vehicle. I arrived at Enterprise and spoke with Alejandra, who then directed me to David. After explaining the situation to David and showing him documentation that there was an error on the part of the system, David took action! He reached out to his regional manager. Let him know what was going on. David and his regional manager resolved the issue for me In a relatively short duration of the end, I was able to rent a vehicle from this enterprise location. I was taken off of the do not rent list and I was headed on my way! Going to pick up a seven year old and a nine year old who are waiting to go trick-or-treating! I really appreciate David's help me! You really came through!?
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September 2023 by Jay G.
The customer service was excellent! David is the best! He went above and beyond to accommodate my request. Enterprise has a great employee. If you ever need a rental I would highly recommend renting at this location. It’s perfectly adequate for your rental request and the staff there is great!
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September 2023 by Bob Davis
Brand new facility with fabulous team. I had to drop off my rental car unexpectedly. They handled the return quickly and efficiently. Special thanks to Max. Excellent job.
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September 2023 by Keonna Murrell
**RYAN P. & KJ(Mr. Jones) BEST GUYS EVER TO GET YOU A CAR!**Best car buying experience hands down - $0 down- AND vehicle delivery.Only come to this enterprise sales location!These guys were a great team! they took detailed notes of what I wanted and didn't want and NEVER attempted to push me into a purchase throughout my entire experience. They gave me room to make the decisions and even took questions and criticisms well.YOU'RE 9/10 LEAVING WITH A VEHICLE YOU NEED & WANT! they will NOT just put you in anything just to make a sale.
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September 2023 by Carol Del Pilar
Highly recommended this location in Sterling. The staff knows the time and value of their customers. I commend the leadership of David Mocabee for showing what the true meaning of Great Customer service is, you can see from his colleagues his exemplary management and setting a good example. Also, a big shout out to Megan and the other lady who assisted me. Thank you so much!
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September 2023 by Nicole Arita
Excellent service , very professional all the staff , they are very attentive and accommodating my extended, also recommended the sale car they are very helpful.
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August 2023 by Karen Thompson
Very nice and helpful!Very professional establishment.Very efficient when picking up and dropping off the 2 vehicles that we rented!
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August 2023 by Emely Melendez
The staff and service here was absolutely horrible. I went to go pick up my rental that the insurance had set aside with an appointment for me and was treated horribly. The staff members were extremely unhelpful, rude, and unprofessional. I was first offered a completely beat up vehicle that was not drivable. It was not even inspected prior as the staff member stated infront of me when we saw the car “oh wow umm I’ve never seen this before. Uhhh I don’t know what to do. Let me go ask someone about it.” They then proceeded to try giving me that same vehicle which I refused to drive as all the wheels were beat up with rubber chunks missing. It looked as if it was in a horrible accident on the passenger side. I then left with no car and had to wait to come back after being charged and they refused to return my money. When I returned I was given a lot of attitude with statements such as “is THIS car GOOD ENOUGH for you?!” The attitudes and remarks were extremely upsetting as a customer. Especially when I was then given a vehicle with expired license plates and expired emissions/state inspection and was told when I returned to exchange the vehicle that “it wasn’t.” When it clearly was. I was then caught completely off guard when they told me to return the vehicle to get it fixed there to then be told there in person to go get it fixed myself. The fact that as a customer I was told to go get the inspection done myself and expected to pay for it was astonishingly disrespectful. I strongly do not recommend this place even if your insurance tells you to go to it. I would go anywhere else. Or even if you are considering renting a car for a trip there, I would not as the cars are not inspected was so ever and are in horrible, dirty shape.
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June 2023 by Demetris Mosley
Great place to rent a car & much more. Great customer service & Wonderful staff to have working for a great company like this. I will be back to continue to rent cars
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June 2023 by TJ
Max made my pick up and drop off quick and easy. Highly recommend Enterprise
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June 2023 by Dominique Antico
Car I got was full of film on the windows, stunk like s*×t according to my passengers and was filthy. The ONLY thing that is good about this Enterprise is the Branch Manager.
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May 2023 by Yasser Haridi
Very good customer service, cargo van rental.
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April 2023 by Jonte White
I’m an Enterprise lifer! This location meets the standard! Clear car with a full tank! Great service and friendly staff!
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April 2023 by Alexander ASIAMAH WIAFE
Nice people ( John) , all trucks and vehicles
