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September 2024 by Mike Gonzalez
Advertised as climate control yet not within OSHA guidelines the location states that they keep “industry standards” 55 and 80 degrees Fahrenheit. Yet it not actually industry standard since OSHA recommends maintain temperature “at a range of 68-76 degrees Fahrenheit, with humidity in the approximate range of 20 to 60 percent.”
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September 2024 by Deborah Lambert
Great experience securing units in preparation for a cross-country move. All the representatives I spoke to were very friendly and helpful. The process was quick and easy.
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September 2024 by Gricelda Zamora
Douglas was kind and efficient. He took the time to understand my needs and made recommendations on unit size accordingly.
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August 2024 by Fritzi Kimball
Jennifer and Douglas were so helpful and patient as we needed a last minute space to store our trailer. Super quick with getting us our info and gate codes. As well as patient as we had technical difficulties getting the final info to them.
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August 2024 by Greg Kimball
Great experience! Douglas and Jenn were extremely knowledgeable and helpful.
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August 2024 by Pooja Dave
Super simple process of signing up! Jen was super nice and patient to help me last minute with instructions! Very positive experience
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August 2024 by HT Tran
I am so thankful for Jen at Extra Space Storage on Maries Rd in Sterling. She is extremely pleasant, patient, and hepful .
She thoroughly took care of all the necessary details including those that didn't even think of
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August 2024 by Brett Latour
This building is crazy clean, easy to navigate, always has dolly's for moving stuff. The staff is generally very helpful as well.
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August 2024 by Ines G
Wonderfull customer service. Jen is very eficient and polite.
I have this storage for some years now due to the pandemic and other things and when I call I speak with Jen who was the person who opened my stores the first time. She always remembers me and helps me with any questions or payments. She makes things easier and makes me feel that my storage is in good hands.
Thank you
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August 2024 by Prasanna Maloji
Friendly staff, instructions were very clear. I found exactly what I was looking for the cost that I can afford. Will definitely recommend using the storage space.
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August 2024 by roberto veira
Excellent care
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August 2024 by Amy F
Really great experience. I am glad I found this Extra Space Storage. Douglas was extremely courteous and helpful during my rental process, including explaining to me the best way to save money on a unit if I plan to stay longer than a few months. The unit is very well priced and I do not feel like this Extra Space aims to price gouge like many many storage businesses in the area. I live quite far from this location but due to friendliness and professionalism of the staff, coupled with reasonable and fair rental prices, I will remain a customer of this Extra Space location for as long as I require a storage unit.
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August 2024 by Waka Limited
Nice unit and clean facility. Very convenient for my needs !!
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August 2024 by m w
From the first moment I finalized my contract online, I was welcomed with a very pleasant text message welcoming me and to let me know they were available for all questions.
The online process was easy and straightforward plus the interior floor plans were clear and the link opened easily.
I definitely recommend meeting the staff and to get an in person guide of the location. I am looking forward to moving in soon!
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August 2024 by Agustin Dominguez
Excellent service
