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December 2022 by Jack Curran
They should change their name from fastenal to fastensome. I’ve been 4 times recently for some moderately difficult items, and they had nothing. The big box stores did. How does that occcur?
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May 2022 by Travis Prim
They make it very difficult to give them your business. Not open on weekends, so I took off work on a weekday to get there before they close at 4, and the doors are locked. Due to unforseen circumstances they are randomly closed throughout the day.
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January 2022 by Roberto T
Great service and help, they tried to help with getting the right bolt for my vehicle.
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January 2022 by Brad Simmons
Google sent me to the back door but, I suggested an edit.
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January 2022 by Serge Tudor
Big choice. Fast service.
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December 2021 by Johnny Lewis
Great people work there and do everything they can to help
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July 2021 by Sierra K.
I had been recommended this store for nuts to change my spoiler looked up hours of operation the first day i heard about it and they were closed, came back during open hours door is locked not happy
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May 2021 by danjmah
Thank you Akshar (Fastenal - Sterling, VA) for going above and beyond researching and finding the Blue-Line shipping confirmation. We really appreciate your extra effort getting this done.
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February 2021 by John C.
Fastenal has previously always had the best customer service experts when it comes to hardware. I understand pandemic is going on but unable to answer simple questions of availability or what a product item number would be. Only response I could get was order online then we will bring it out to your car. If that is the case Amazon will save me a trip to your store.
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December 2019 by j
Great place to find specialty hardware or more hard-to-find hardware that you cannot find at the regular hardware store. Gentlemen working there was incredibly helpful; if you can't find what you're looking for then just ask.
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June 2017 by The Mad R.
They have good intentions and that does count for something but I've yet to find a Fastenal that is gives a good shipping experience. In my opinion they need more experience, they need at least one guy our gal that's been in the industry for 10 or more years. The first time I visited this location everyone was in the back and someone was cleaning out their car. I was in the store for 15 minutes before anyone noticed.
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March 2015 by Gabe U.
I went in to grab some odd screws that I could not find anywhere else, and they had three different kinds! The product is very high quality, better than the original part (It was a bolt for an engine). I like my vehicles in one piece, so quality matters tremendously to me. I plan on coming here whenever I need any fastener, even if I can find it somewhere else.
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November 2014 by Dave F.
I use this Fastenal to ship large motors and the process has always been smooth. I also use this place to buy safety gear and hardware for my business. This is the only place where I can still find the square head nuts and bolts. The staff has always been friendly and eager to help.
