Gemini Motorcycles is a highly professional and trustworthy business known for providing honest and efficient service. Customers appreciate their friendly and helpful staff, especially owner Ali, who is very responsive and dedicated to excellent customer care. The shop is well-organized and values detail, as shown by their careful documentation of pre-existing damage and the need for appointments, which helps avoid long waiting times. They make it easy for new customers by offering multiple quotes and working around busy schedules. Although they primarily focus on motorcycles, reviews indicate they have a deep knowledge of different bike types and are honest about their service capabilities, even when they cannot assist with certain models. The staff goes beyond expectations, offering advice and solutions over the phone, assisting customers in finding the right parts and shops to fix their bikes. Customers have found their experience to be seamless, quick, and satisfying, whether they are getting tires replaced or seeking guidance on bike issues. Overall, Gemini Motorcycles is highly recommended for their professionalism, honesty, and quality service, making them a trusted choice for motorcycle maintenance and repairs.
Irresponsible scammers damaged my motorcycle and are not responsible. They tell you that they will stay 1 hour after 5 pm to charge more when I myself saw them leaving early and they still charge you.
April 2024
Disappointed, they damaged my motorcycle, they were not responsible for paying for the damages, they made me buy a harness, which I spent $300 for in the end, and they told me that it wasn't that, but that they were some cables for the flashing lights, leaving them in the wrong position. Be careful where you take your motorcycle.
March 2024
Great experience! New to the area, and they made it super easy to get new tires on my 2012 Sportster. Even gave me multiple quotes so I could compare costs on tire options. Worked with me on my busy schedule and were friendly about it. Highly recommend!
