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January 2024 by Bobbi Berentzen
Employee with glasses and Apple Watch was extremely rude and unhelpful. Just go to Clair’s. Same place but overpriced.
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August 2022 by Clarrissa G.
Everyone BEWARE of this business. Old lady with bad makeup and glasses denied me of a refund when my purchase was made LESS than 10 days ago, receipt and credit card that was used. Her excuse was that the last 4 numbers on the receipt didn't match my physical card. That is because I used APPLE PAY and apple changes the last 4 digits of card when used!!! I work retail and see this all the time, It's common knowledge, GOOGLE IT! She insisted I must've used another card when I SHOWED her my transaction on my phone/bank statement. I told her I could just use my apple pay again for refund but she said that I must have the physical card with me WHICH I DID BUT THE NUMBERS ARE BOUND TO BE DIFFERENT. I know business must be low at this establishment but c'mon this is low. Stealing peoples money smh. STAY AWAY.
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July 2022 by Tarryn Quinlan
Staff isn't very friendly, but the piercing was good
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July 2022 by Rosaura Bello
(Translated by Google) I don't know the name of the lady who attended me, I only know that she speaks Spanish but she was very kind to me, very attentive and helped me in everything since she spoke my language and could understand me. Thanks thanks.(Original)No sé como se llama la señora que me atendió solo sé que habla español pero que amable fue conmigo muy atenta y me ayudó en todo ya que hablaba mi idioma y podía entenderme. Gracias gracias.
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April 2022 by Asia Ahmed
Returning something this morning. There were 2 ladies working there and were extremely rude to me, I will never shop here again and I don’t recommend anyone else coming here as well.
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September 2021 by Oscar Hernandez
(Translated by Google) You are looking to give a gift, I assure you that you will find it here(Original)Buscas dar un regalo te aseguro que lo encontrarás aqui
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July 2020 by Arianna
The lady smelt like doo doo
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January 2020 by Annie Katnich
I believe her name was Sandra, at Icing, and she was amazing! Not only was she professional, she was fantastic and reassuring with my child, she was thoughtful, fast and I would recommend getting ears pierced (ear lobes) here.
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June 2019 by hafiz ahmed
pretty stuff but little expensive.
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October 2018 by Eli Erfanian
i had bad experience with icing dulls mall store the manager and also stor manager was so rude i will never buy from this stor and im just say please change manager she was so bab
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October 2017 by Anjiline Sirsikar
I had the same bad experience as the other two customers. Went to return the item as we opened the package for the phone case it was chipped we went back - immediately to return the item. The manager was so rude she did not want to return the item. The receipt does not carry a return policy. She asked for my drivers licence which not required when returning goods. Do shop at this location you will be disappointed.
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May 2017 by Dannie S
I had a terrible experience there recently. I paid with cash, but I was preoccupied with my kids and walked out the store without noticing that the manager hadn't given me my change back. I came back once I realized, probably 10 mins later, only to have the manager adamantly say she had given me the money then say I'd spent the money, and end with saying I must have dropped it outside. Now, I realize it's hard to take my word, but that's why they have cameras (which she said she didn't have time to check). She finally have me my change, after realizing she wasn't going to get rid of me without definitive proof, while saying not to lose it this time. In the grand scheme of things it wasn't a lot of money but it was the principle after her rude attitude. Needless to say, I won't be darkening their door again.
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May 2017 by Aisha Haider
I had a Horrible experience trying to exchange items that came free with the buy 3 get 3 free service. Cashier refused to exchange the free item even though I was keeping the items I paid for and I had the receipt. It would be ridiculous to bring all 6 items if I I wanted to do an even exchange for one. Nothing on the receipt reflected that policy. In any case, wouldn't be buying anymore items from there again.
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January 2017 by Ryan Murray
Super helpful and took all the time to make everything perfect
