Insurance in Sterling, VA

“The agent was highly professional and efficient. He speaks more than one language, which helped me to become familiar with and understand many things related to insurance, whether for cars or for the home.”

“I have been having them for all my insurance needs for the last 20+ years. They are always easy to reach and answer any questions that I have. I also have been referring them to all my clients that need insurance coverage. They are the best in the industry.”

“I highly recommend Granger Financial! Deep was able to provide thorough and efficient support to update my insurance coverage and provided me with all the information paperwork I needed to meet an important deadline. Thanks for your hustle!”

“Prestige has handled my business insurance for over a decade. Very professional with very good service; you get to talk with a real live human when you call!!! The staff ( like Ruky who handles my insurance ) is personable and competent and will help you out in any way needed. Highly recommend Prestige Insurance.”

“I worked with Brandy on home and auto insurances, she is very helpful and informative. She responded all my queries with very good information and details. She explained me very well on all options that will be useful for us on both houses and auto insurances.”

“Called to cancel the insurance on my truck that I had. Gave it to a scrap yard, did not see any need to keep it insured since the license was expired. Was told the insurance would be canceled soon. As long as it is canceled properly, the procedure should be simple. Once everything is completed and everything goes well, I would be happy to give the company a 5 star review. After 2 days,I finally seen where they had removed my truck from the policy and hopefully my next payment wii be lowered as well.”

“Switched from another auto insurance and the process was easy and transparent. The local customer service Jessica provided is a nice change from what I’m used to.”

“Guardian Insurance es una agencia con un equipo confiable y profesional que se dedica a ayudar a sus clientes a encontrar los mejores precios y las coberturas adecuadas para sus necesidades. Su equipo está siempre disponible para brindar asistencia tanto en el momento de la compra como en cualquier otro momento que los necesites. Gracias por ayudarme a mi y a mi familia!”

“This is coming from a State Farm customer since 1993. When I first became a customer of State Farm I was dating (now my wife) and I had USAA insurance at the time. But we did comparison of service, speciality and coverage. Started with renters insurance, but quickly moved to auto insurance, and then the next year 1994 into home/mtg insurance. Over time we collected a number of precious articles (diamonds/watches/etc…) so added Personal property and also want a whole life insurance. Now with four vehicles and two homes we cover ourselves intelligently and work to get the maximum utilization of our insurance. Which we have had throughtout the decades in states that we’ve lived in California (which we had earthquake insurance via State Farm).

A TEAM that STANDS BY YOU !
So what do you get with State Farm that the wholesalers and competitors don’t give you. This is easy to say as I continually (proabably too many times) do cost vs value comparisons. But State Farm offers top products for the times but also service. We had Rudy Shields for a few decades and now have Mary Hitchcock and her FANTASTIC team out of the Sterling, VA office. Why fantastic, well it’s simple they know their processes, their products and really work to be honest as to IF it makes sense to insure certain items, debate and talk about deductible trade-off’s, and are willing to review competitors offering to really consult on our comfort levels.

Who Likes paying for Insurance ?
Ok, it’s not the most exciting thing to think about - which is LOSS! Be it when problems arise, things, break, leak or lost or damaged. But It’s life… and it’s reassuring to know that we are getting what we pay for… it’s not seeking always the cheapest or getting the price discount because like all things of this type you go cheap then don’t expect to get the best product or service.

Where Mary Hitchcock and her office team have built is a savvy and efficient insurance team. They are responsive, positive and are so WILLING to not just turn around quotes and collect money but really delve into the WHY you need something or don’t need it. In the case of insurance, stop and think. It’s not a race and having your insurance with too many fractured providers also is for many just overwhelming. I know that is for me.

Bottom Line / Peace of Mind
Seek out the best! I know when my wife and I switched to Mary’s office, and it was due time. Our prior State Farm agent’s decision to retire, left us thinking should we look at another insurance company or just the agency model of State Farm.

But we are more than glad we did switch to Mary Hitchcock’s office with State Farm. This review is probably a decade plus overdue. And was driven as we had another evaluation for a declaration to add to our homeowners policy for sewer/water/cable coverage being solicited constantly to us by Dominion Energy/HomeServ. Since our homes are now hitting +20 yrs old, this type of coverage is a smart spend. Sewer/water and cable lines are being dug around our neighborhoods all the time now, so why not include just the inside the home? State Farm is just beginning to offer this type of insurance to homeowners and critical services coming into our home can be easily damaged unintentionally, due to age of the pipes/lines, being damaged tree roots, rodents or most likely upgrades by other vendors and their mishaps in digging.

So once again, reviewing and comparison shopping with other vendors and State Farm, we found again that our insurance “consultant” Mary Hitchcock and team were able to provide a superior product and services review for us to again pick State Farm for our needs.

Thanks Mary again!

John & Christine Bloom”

“Pete and his team have been my company and family friend and insurance provider for all 29 yrs of my business.You will not find a better more dedicated team that is all about customer service. I wish there was a 10 star rating because Eisert Insurance deserves it ! Thank You!George Calabrese / Calabrese Plumbing”

“Nina is super wonderful, speaks both English and Vietnamese, knowledgeable about insurance needs and always willing to talk to customers like myself no matter how busy she gets. Awesome insurance person in NOVA.”

“It was a pleasant experience working with Geico to update my car insurance plan. The request was responded to in a timely and professional manner. My experience provided both cost and time savings, would recommend.”