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February 2024 by Nagia Morsi
The company needs to fire the buyerCLOTHING is outdated ,out of style, and has no taste,looks very cheap , and does not mention very expensive,Set of knives $80 ,50% still $40Other places for absolutely the same thingIs $17.99
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February 2024 by Yaro
Nice clothes and shoes for children and adults. ? Prices are lower, but there is no order. A lot of goods are lying haphazardly. Some good products are overpriced on purpose.
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January 2024 by Yaroslav Tryboi
Nice clothes and shoes for children and adults. ? Prices are lower, but there is no order. A lot of goods are lying haphazardly. Some good products are overpriced on purpose.
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January 2024 by IC Langley
Easy in and out for picking up online ordered items. Fast and efficient!
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December 2023 by Marylee Querolo
One of the consistently dependable stores.
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December 2023 by Brandon Phung
i went to jc penny in hopes of finding the pink friday 2 fragrance and this really kind lady at the kiosk (she had ginger/dark red hair) was able to help me find it. it’s so hard finding this fragrance and finally found it here. thank you so much to her!!
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December 2023 by L A Wertz
I LOVE LOVE JCPENNEY!!! It is one of my favorite places to shop
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December 2023 by po
i used to use this story to walk over to the main mall. this place has everything you could want, a lower entrance, a higher entrance, and then a middle entrance as well. there are so many access points from this place through the store to the mall
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December 2023 by Mark Leonardo
Checkout clerk was more interested in chatting with her co-worker then ringing up items correctly and double charged me for one item and missed another. Instead of fixing the problem at the register I was instructed to go to customer service for another fun trip on the line ride. After explaining my problem the clerk refunded the over charged item and rang up the correct item however after examining the receipt at home, he double charged the corrected item.
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November 2023 by Pretty Mess
Long lines to purchase.. even longer lines to return or pick up online orders. I’m talking 15 people standing in line to return at one open register. I just turned around and left. Will try again on a week day to return. Unacceptable. Please do better JCPenney.
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October 2023 by Lisa Saneta
Good job on my Mom hair dye.
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October 2023 by Sunny Munday
Rude people....I hate their return procedures. Nobody wanted to help and had attitude as they were communicating
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October 2023 by Spider Cuh
Not many people shop here but they have what I needed so it does what it is supposed to do I guess?
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August 2023 by Yunior Aviles
I feel so upset with JC Penney, and all the employees. I just went there I grab a shirt I was in the main entrance. I head up to the fitting room then the employee she saw me in and she said that I have to go to men’s fitting room, and I feel so discriminated because I’m a gay person in the fitting rooms it doesn’t say genders I said fitting rooms I feel so discriminated that she didn’t let me try my shirt. I hope no one shop in JCPenney the road they discriminate people. I have pictures that on the fitting rooms and dicing say genders , so I must believe that is for everyone men’s women’s trans gays for everyone I will never never be back to JCPenney. I work in the mall and I feel so upset.
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August 2023 by Ruth Wyrick
Only went to photo lab. Very pleased with service here