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March 2024 by Brian Lenard
Nice shop! Quick professional instal.
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February 2024 by Nathan Petrohilos
Friendly staff and had the parts i needed in stock. Thanks!
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December 2023 by Chris Lamb
These guys are consistently on-point. Dan and Derek are always extremely patient in explaining esoteric topics to laymen like me. During my last transaction, I had missed a couple of calls that my car was ready and caught the last one about 25 minutes before they closed. Unfortunately I was about 40 minutes away. But Derek and Dan were willing to stay open so I could come pick up my ride. It's always been an absolutely amazing experience, doing business with these guys!I recently heard something to effect that Tesla wants to work with them, either parts and/or service, I can't remember.While I did have my engine re-built by them about 2 years ago, I'm considering, like another customer mentioned, just coming to them for even the most mundane of maintenance. They really are a "set it and forget it" type of shop!
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December 2023 by Chris Lai
Went here for new tire mounting/balancing, tire alignment, track inspection for my 2016 Subaru WRX and Mach V did a great job! This is the first time my alignment felt straight compared to other shops and Dan very inclusive to invite me to their team lunch when I was waiting. Although far, I will definitely drive back out in the future.
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November 2023 by Josh Shapiro
I had purchased a caliper rebuild kit from Mach V for my 06-07 WRX calipers. The kit was missing multiple items such as caliper half seals and bleeders. On top of that the seals sent for my rear calipers were completely incorrect.When I contacted Mach V I asked them to call me to verify what replacement items needed to be sent. They did call me back and leave a voicemail saying they are sending the replacement items, without first confirming what I was missing. The replacement items arrived, still missing the correct rear caliper seals entirely and the round variety they recommend as better than the OEM Subaru square variety for the front calipers.I again contacted Mach V and was told so and so would call me back. I received no call back. I tried calling back several times and was given different answers each time.Here I am now 6 months from my order with no time left to waste and was forced to reassemble the calipers with the old rear seals and the inferior (per Mach V's own website) square front seals.As a repeat customer in the past, I would now not recommend ordering from Mach V as it seems their customer support is now non-existent.
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September 2023 by Reggie McNeill
Purchased 3-piece grill for AMG E63s and product was perfect fit and looks good!
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September 2023 by Fabio M
Been coming here for about a year or so now and they're legit. Very upfront and honest about costs and procedures. Willing to work out plans and ideas. Even help explain issues in a way anyone can understand. My 2014 crosstrek is well taken care of thanks to them
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July 2023 by sherrod baptiste
Best Shop to get parts for your Subie whether you're local or buying online, they have a lot of items in stock and if they don't have it on hand they'll order it while you're there. Staff is super knowledgeable, friendly and won't steer you in the wrong direction. I've been going here for almost over a year, from buying parts to upgrade on my car to things for routine maintenance this is my go to place.
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July 2023 by Carl Pruschowsky
I only came here for Racing Brake fluid so I can't comment on the service side of things but the shop is awesome. I interacted with two employee's and even though I don't drive a Subaru they were super friendly and helpful. If I had a WRX this is where I would bring itService: Brakes
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July 2023 by Jason Jones
Awful customer service. I paid for ground shipping on a part i needed for my Subaru. (Cost me 22$ for 1-5 days) normal shipping was 1-7 days and was 13.50$ . With me needing my part i paid for ground to get it faster.6 days later i received an email that they processed my order and it was going out for delivery. (Doesn’t take a rocket scientist to know that’s not within the 5 days i was promised for the money i paid. I then reached out and wanted the refund for the extra 8.50$ since it took 7 days to receive. I was then told i don’t get a refund because i didn’t pay for anything extra. (Also her stating i paid for ground and got it well over 5 days). So the company refuses to give me the refund on the shipping and if i were to return it i would have to pay the shipping cost back and a 20% restocking fee. This company steals money in shipping. If you can’t promise it in 5 days don’t ask your customers to pay more. This company steals! And is very rude with customer service! If you want photos i will gladly supply with evidence. Disgusting for the car community! I should have listen to all the bad reviews on Reddit! Wish i could put 0 stars!
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July 2023 by Chase Sherwood
Had the clutch replaced in my wrx with them. Scheduling a job that big was available a couple weeks out. Little bit of confusion with the payment but they sorted it out before I even noticed. Very professional, and honestly, much more reasonably priced than I expected. Drives like new! Thanks guys!Service: Transmission
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June 2023 by Crescent
Great experience working with Derek and team sorting out issues on my older Subaru and keeping it on the road. Fortunate to have one of the top Subaru Speed Shops on the East coast in my area!
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June 2023 by Charlie
I've been all over North America with my 2005 Subaru WRX and of all the specialty and performance shops I've been to this one is the very BEST. Everything about this business is well done. The expert staff, website, and cusotmer service are all excellent!!! True professionals. They performed reseals on the leaky valve covers, full timing belt service, and other much needed servicing and the car is running like new again. Thank you Mach V for taking care of my soon to be modern classic. I'll never get rid of her and I feel very fortunate to have such a wonderful business nearby.Services: Engine repair
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February 2023 by Jon McRae
Have been going to Mach 5 for a few years now for my 05 STi and have had a great experience every time. They are my trusted shop for all Subaru Needs. Derek at the front desk takes time to explain issues that they uncovered and goes over all options. Overall this shop is fantastic! I recommend it.Services: Oil change
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January 2023 by Stephen Frye
I have regular work done at this shop on my cars. The shop is great I would recommend to anybody who's looking at a lower price point than taking a car to a dealership these guys do everything from tuning and custom work to normal everyday maintenance and service
