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April 2024 by leslie guilfoyle
Firas is was professional and great service!
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April 2024 by Gisela Shanfeld
Had a great experience. Knew what I wanted in a mattress and was in and out in 15 minutes.
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April 2024 by Jasmine
Firas is very helpful and patient. He walked us through all the options within our budget. He was encouraging us to try all the mattresses and to take our time. He also managed to give us a good discount and choose the right pillows and protector. He answered all our questions. We had a very positive experience here, and we can't wait to receive our mattress!
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April 2024 by Colette Duffy
Firas is great seller, fast service and provided good suggestions, thank you
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April 2024 by Mario Duran
Firas is one of the best person to attend us ever here in Mattress Firm.He gave us the multiple options of the products that we need.Thank you
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April 2024 by maria eugenia restrepo
Firas is the best seller that has served us in his store, we love his service and how he sold us more than what we came for. We were happy, congratulations for having people like him working with you.
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April 2024 by Viviana Prado
I had an amazing experience. Firas was so patient and friendly. He took the time to find the perfect mattress for my aches and pains. Very happy!
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April 2024 by Eric Duque
Great store with a nice selection of mattresses. Firas is very friendly and helped with all of our questions.
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April 2024 by Otalia Stewart
Firas,was awesome from beginning to end. He was very helpful and knowledgeable.he offered me outstanding customer service and expertise. He’s the best. .
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April 2024 by Brian Brown
Charmayne was awesome. She seemed to know exactly what we were looking for, had a great sense of humor and allowed us the time to figure out what we wanted. She and Firas answered all of our many questions and worked with us to meet our meeds. It was our first stop in mattress shopping and we had no intention of buying…yet we walked out with 2 complete “sleep systems”. Definitely recommending them to everyone.
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April 2024 by Anny Carcamo
Firas, the store manager was very pleasant and He helped my mom to find the rigth matress for her. He even called another location close to where she lives so it will be easier and closer to her to pick up the matress. We are so greatfull to meet Firas.
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November 2023 by Zainab Bhatti
I just got done with purchasing a brand new mattress from this store. I had a great time talking with the salesmen, they were not pushy at all and gave me a run down of exactly what I needed to know to make an informed decision. I haven’t seen better sales at any other mattress store in NOVA, I highly recommend this place
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November 2023 by kaylee king
firas was amazing! he was very attentive but also gave us all the space we needed to discuss what we wanted! he was very transparent with costs and what’s the best bang for our buck! can’t wait for our new mattress!
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November 2023 by Paige Steele
Would absolutely shop here again!The purchase process was quick and efficient. I was able to try a great cheap mattress in store (though they also had many more expensive options too) and delivery was free!Purchasing here ended up being a better deal than what I was planning to order from Amazon and I was able to test it myself before buying.Craig was an exceptional sales person and went above and beyond to be kind to my young child! To quote my child, "I liked him a lot. He asked me fun questions!"
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October 2023 by R C.
I have been very pleased with service from this location at Potomac Run Plaza. Firas (manager and salesman) has been outstanding. He provides excellent service and is available all the time. The one time he was out, Tharindu (salesman) filled in and was also friendly and easy to work with.Also, the delivery/haul off team has been flawless. They are prompt, fast, efficient, and careful.Lastly, the 120-day return/exchange policy is completely legitimate. I originally bought a Medium mattress and used for 80+ days, which was comfortable but started to give me lower back pain due to lack of support. I had absolutely no problems returning the bed and getting a new Firm mattress. They came within a few days, delivered the new Firm mattress, and hauled off the used Medium mattress.It is really nice to see a company operate as this one does.