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July 2023 by Najla Ismail
Extremely Dissatisfied with Oasis Aveda in Dulles Mall Spa and Hair SalonMy recent visit to Oasis Aveda in Dulles Mall Spa and Hair Salon was nothing short of a complete disaster. I had visited the salon with the hope of getting my hair dyed as I had specifically requested, but the experience turned out to be a nightmare.To begin with, the communication and customer service at Oasis Aveda were shockingly poor. The staff seemed disorganized and uninterested in addressing my needs. I clearly explained the exact hair color I wanted, providing reference pictures and describing it in detail. However, the stylist did not pay attention and seemed more focused on rushing through the process.The dye job itself was an absolute disaster. Not only did the stylist completely disregard my instructions, but the resulting color was nothing like what I had asked for. My hair turned out to be an uneven mess with patchy color distribution. It was clear that they lacked the necessary skills and expertise to carry out the requested dye job competently.To make matters worse, when I expressed my disappointment and dissatisfaction with the final result, the staff was unapologetic and unhelpful. They brushed off my concerns and made no effort to rectify the situation. Their lack of accountability and unwillingness to resolve the issue left me feeling frustrated and taken advantage of as a paying customer.Furthermore, the pricing at Oasis Aveda was exorbitant for such an appalling level of service. I expected to pay a premium price for professional and skilled hair coloring, but instead, I received a botched job that I now have to spend additional time and money to fix elsewhere.In conclusion, my experience at Oasis Aveda in Dulles Mall Spa and Hair Salon was a complete disaster. The lack of attention to customer requests, the incompetent and careless dye job, and the indifferent customer service make this establishment highly untrustworthy and undeserving of anyone's business. I strongly caution against trusting them with any hair-related services, as they have proven themselves to be unreliable and incapable of meeting even the most basic client expectations.Service: Hair highlighting
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July 2023 by Marcia Sadler
Sima is awesome! She truly listens to what you want did a great job on my hair. I was nervous going here for the first time and Sima put me right st ease. Blond hair can be challenging and I wanted to change my golden highlights and color to an ash blond. I was very pleased with the results and will definitely go back!Service: Haircut
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March 2023 by Namrata Bhosale
MiMi did my facial and it was awesome experience. Tina did my haircut and its just wow its change my complete look. Strongly recommend MiMi and Tina for these services. Thank you.Service: Haircut
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March 2023 by Jenna Swift
I asked for a shadow root and they slopped brown hair dye all over the top of my head letting it dye all over randomly. Some dye dripped into the longer lengths of my hair and they didn’t wipe it off of my face either. $135 for what I could have manger from a $8 box at home.Service: Hair coloring
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February 2023 by Kelli Lockhart
I love this place so much! Been coming 10+ years and will be back soon. Ask for Moji, Fatima or Kim ?
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December 2022 by Suparna Barua
Made the mistake of getting a manicure here. The nail tech cut three of my nail beds and made one of them bleed profusely for 10+ minutes. She was apologetic but the owner didn’t even offer to reduce the price of the service after my terrible experience. After asking for a deduction, she only reduced the price by $5, with no apology.Service: Manicure
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November 2022 by Habiba shaikh
Geeta is the worst hair stylist, she colored my hair , charged me close to $300 for highlights and cut and the end result was bleached patches all over my head. I am late in review, its been a few months now but Seema, another hairstylist was witnessed when i complained and while i was talking with Geeta about her experiment on my hair, Geeta just grabbed her bag and walk out from Aveeda and get inside Macys for shopping. She is extremely unprofessional and rude, and claimed that she has 20 years of experience.Rubbish customer service as well.PFA my bleached hair pictures.Services: Hairstyling
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October 2022 by Dominik Kowalski
Walid is a really good barber, I'm satisfied after every visit.
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August 2022 by Debra Akers
I walked into 2Sun Salon in Sterling VA wanting my roots done, walked out with a whole new AWEFUL dark brown almost black color. Went from sandy blond to almost black and I hated it, and I expressed that clearly to the guy who did it. LUCKY for me I walked into Oasis today and was met with understanding and sympathetic people. Walid, took me by the hand and promised it would be alright and he would take care of me.....and he kept his promised. Between Walid, Tina and Ahlam I walked out a happy lady. I can not say enough good things about them. For me the dark color made me look old and it was all wrong for my skin tones. But I am happy to say my hair color is very close to what I had (minus the gray) before anyone touched my hair. A huge thank you to all those great people at Oasis Aveda Spa & Salon.First picture shows the color of my hair before 2Sun and after 2 sun. The second picture is of the all the wonderful people that made me feel like my hair mattered to them....THANKS AGAINDebServices: Hair coloring
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August 2022 by Rose Lillo
Blowout for a wedding. They were fantastic! Great service! Willie was amazing! Thank you!Service: Hairstyling
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July 2022 by Kate Jenkins
Worst salon experience of my life. Hard to understand how a supposed experienced stylist bleached my hair when I said maybe a lift. Color and cut were not at all what I asked forServices: Hairstyling
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February 2022 by Grade 1.
My hairstylist was Seema. She knew exactly what she had to do with my hair. My hair was very bad to start with. I as unable to find a hairstylist that could handle my hair in VA. After going to a few hair salons (I moved to VA recently) , I found someone very nice who explained what was her suggestion. She did color, cut , highlights, blow dry. I am definitely going back to her. Seema is strongly recommended. :)
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January 2022 by Isaiah J.
If I could leave 0 stars I would. I don't know his name but the man with the gray slick back and gray beard destroyed my hair!! I asked for the Odell Beckham bleach color on the tips of my hair and he ended up bleaching my hair to the roots and burning my scalp! My hair is now mushy, stringy and falling out from the slightest touch. Tomorrow I have to shave my head bald all thanks to him. I asked The owner and the other stylist to help figure out what had happened to my hair and they had no clue what to do. Nobody in that store knows what they are doing, it was a horrible experience! I encourage everybody to stay away from this store!!!
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December 2021 by Shanna Christian
I made an appointment for a facial treatment for a special occasion, and was looking forward to treating myself. When I walked in, I was greeted at the desk with a nasty, accusing tone "you didn't answer the phone when we called you", and then informed that the esthetician was running about 10 minutes late. She was correct that I had not answered the phone, 7 minutes before my appointment, because I was checking out at the Macy's next door and it's rude to answer your phone when being provided a service. I let her know that I didn't mind waiting a little, and was shown to the sofa in the waiting area in the back. Fifteen minutes later, the esthetician arrived and again, in a nasty tone, admonished me for not answering the phone. No friendly greeting. No apology for being late. Just pure rudeness. The tardiness, while not ideal, could have been overlooked. The disgusting lack of courtesy sent me out the door and I will never be back.
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August 2021 by Samira
Gita is great!
