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December 2023 by Cindy Fuhrmann
The movers where nice, however all the furniture was stretch or broken a new Playstation 5 was stolen. They tell you you don't need other insurance but insurance that was included wanted to give me $ 325 a I asked for $3425. Now prosmart nor the insurance company will return my calls. The worst part is this was all my grandkids had left of there dad's things as he passed away 22523.?They have no heart! DO NOT USE THEM!!
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June 2023 by Karimi Turner
If I could give Negative 5 stars I would. I was Very Disappointed with my moving experience with ProSmart. I have used them in the past and the experience was great, but this time around the lack of customer service was beyond disappointing, it was downright disrespectful. Don’t waste your time using ProSmart to move.I had scheduled a move for June 2023 that was booked 2 months in advance and I received multiple confirmations leading up to my move day. On my move day the movers ended up not showing up to my residence to move me. In the event I called customer service countless times to get updates on the movers to see if they are coming at a later time, and most of the time the number would just ring and occasionally a customer rep would answer the phone to say they are looking into the issue and will call back so they can get me off the phone, but not once did they call back. I was the one who would have to follow up to get answers when it was ProSmarts fault. After waiting for “promised” movers for over 3 hrs I was then told (after I called for the 100th time) that the moving manager can’t bring a team and they will have to reschedule my move. It’s been 3 days and I’m still waiting on ProSmart to reach out to reschedule. Luckily I had someone who helped me connect with a more component team (MyPro Movers) and they moved me with no issues. DON’T WASTE YOUR TIME AND MONEY WITH THESE GUYS you will only be frustrated, disappointed, and ultimately disrespected.
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November 2022 by Sergey Pan
We live almost on the outskirts of the city with my girlfriend and we urgently needed to move, no company took on this transportation because they didn’t make it on time, but when we turned to Prosmart, they immediately got down to business and did everything quickly and efficiently
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November 2022 by Rakhimzan Satybaldy
Great company.They brought everything quickly and in one piece.The staff were very polite and friendly.I am very glad that I turned to you, I advise everyone
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November 2022 by ulzhan toregeldi
Excellent service I was a little hesitant because the last time I moved they nickel dime me for every little thing travel time showup time and charge me why they took a lunch but not this time house 2 home was very professional showed up on time.
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November 2022 by Gulya Baitemir
Quickly and efficiently. Thanks to the employees of this company for a quick response to my application. All packed perfectly and transported. thank you very much
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November 2022 by Mãdãrã Uchiha
I would like to thank you for your professional delivery services. Good luck on your promotion
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November 2022 by Miras Kenzhebek
Good company. Top class workers. Everything is clear and tidy!
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November 2022 by Ilyas 20 Kenzhebek
They deliver everything on time, a huge number of trucks and unloaded everything and delivered, friendly
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November 2022 by Claudia alfaro
Pro Smart Movers did an absolutely fantastic job with our move. John and his team worked incredibly hard, non-stop for 8 hours, all the while with a smile and great positive attitude. They took tremendous care with packing our items, we did not have one item broken or damaged. Also they did such a careful and thoughtful packaging job. Would highly recommend Pro Smart Movers based on my experience.
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November 2022 by Alina Gritsaeva
Started with a quote and Andrew was super nice and very helpful. Movers arrived on time and they did a great job. Got everything done quick and I love how they unassembled and reassemble our furniture. I will definitely use them again!
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November 2022 by Yersat Duisenov
Prosmart and crew moved us and man, they were impressive. They finished packing us up the day of the move and were quick and efficient. They were so careful bringing all the boxes down and out and into the truck, and into the new house. All the guys were super nice. And, I was so impressed when a bolt-like thing was missing from our motorized bed (the kind that can raise the head and/or legs up or down) after the move. A couple of guys came back, WITH A NEW BOLT-THING!! And installed it. WOW! That's great service!!! We hopefully won't be moving again any time soon, but if we do need movers we will definitely be calling these guys again.
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November 2022 by Mandy L Pedrotti
We were moving rather last minute and we had heard great things about Pro Smart Movers, so we decided to give them a call. The person in charge of our move was John. He was incredible and went above and beyond what we ever expected. The price couldn’t have been better. If you need moved Pro Smart Movers is who you need in your corner.
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November 2022 by Dana Omarkhodzhaeva
My favorite logistics company! Special thanks to your employees for the speed and for the thrifty attitude to the transportation of things. With you, we quietly send our things to move. My grandfather always goes with me to another city to study at the university. And we always take some furniture with us for convenience. I am very grateful to you. I recommend this company to everyone.
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November 2022 by Alayna Barnes
We were so impressed with the whole process. We called only a week out and were able to get our move set up with ease. They were able to add an extra stop without any problems. The crew showed up right on time and were ready to go. They helped pack up things that we didn't think they would be able to move and finished a few hours before we expected them to. We can't recommend Pro Smart Movers enough!
