Truist receives excellent reviews for its professional and helpful staff. Customers highlight specific employees as knowledgeable, quick, and providing outstanding service. The bank's app functions are also noted as a positive feature. While one customer had a negative experience at a different location, this branch is praised for its professional care. Another former customer closed their account after a merger, but current reviews emphasize excellent service from the team.
I opened an account here about a year and a half ago I am very pleased with the friendliness and professionalism of the people working at this branch. I see a lot of negative reviews, but they are from a couple years ago - I’m guessing they must have new management now
December 2024
I received all the time exellent services from Ms Ilham and Mr Angel . Thank you Truist for having the best employees
December 2024
I received excellent professional service from the staff at Truist, especially Ms. Ilham. She and everyone at the bank are very helpful and knowledgeable. I am also very pleased with the App functions.