The Big Screen Store is a home entertainment store serving Baltimore and Washington. It is the area's only exclusive Samsung TV dealer, with sizes from 43 to 130 inches at guaranteed low prices. It also carries Samsung and Definitive Technology soundbars and surround sound systems, reclining seating, and all wood TV credenzas. The store offers a full range of installation services and stocks almost everything for quick delivery. Reviews highlight exceptional customer service, with helpful staff and no high-pressure sales. Sales representatives are knowledgeable, give ample time for decisions, and explain features thoroughly. The delivery and installation process is efficient and professional, with teams that are on time and explain everything. Follow-up support is also great. The online sales process is simple and efficient. Prospective buyers should note the store only sells Samsung TVs. Many customers report a high quality experience and would definitely recommend this store.
These guys are the best. Price and more importantly knowledge is unbelievable.
May 2024
The Big Screen Store in Ashburn is great! Every person we dealt with was helpful. Exceptional customer service (we had to swap out the tv and they could not have been nicer)!
May 2024
Kevin spent 30 minutes with me, explaining features and demonstrating them. Without making a decision, I went to Best Buy to look at alternatives. I walked around the video section for 10 minutes and never encountered a sales representative. I went back to Kevin and finalized the deal.
