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June 2023 by Antoine Wilson
Impeccable service and some really well-done custom pieces in this store. It is different…this doesn’t feel like the mass chains that have too many middle-men involved in the process. We got an amazing engagement ring, at the most unreal price, and I had zero anxiety while making the purchase. “Queen” was amazing and the store manager was very accommodating. This is my new spot for all things “jewelry” … even repair!
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March 2023 by Anthony Vera
My experience here was great , queen was great and she gave me a free gift with my purchase ! I highly recommend coming here for your jewelry needs, very good prices and quality.
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January 2023 by Ebony J.
I came here on a whim to find my husband a chain for Christmas. The staff was super pleasant and compared to some of the other jewelry stores (even outlet stores) I had gone to, the prices were reasonable. Kim was my salesperson and was super patient with me. She wasn't snooty and I told her I had a budget I didn't want to go over when spending. She helped me find the perfect item. Not only did I get the chain, but ended up with a gold bracelet for my daughter and some gold earrings for me. My husband loved his chain and I would give this place 5 stars except after wearing it for one day, the chain literally fell off his neck with a broken link. I was FURIOUS. I had to drive back to the store for them to fix it, which was a week. Now, I won't give them less stars because despite the fact that I was furious and upset and questioning the quality, their customer service remained professional, apologetic and they fixed it. They offered to mail the chain to me when it was fixed because the store is located in Dulles Town Center mall which is far for me, but I ended up just picking it up. After all that, I still recommend this location.
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December 2022 by Marcos Vallejos
Picked out engagement ring for my now wife here. I had a lovely experience the customer service was phenomenal always striving to please and work with their clients. Definitely wont be the only time I shop, we’ll come back soon
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December 2022 by Angel Maravilla
Great experience and customer service. Was very helpful, efficient, and lovely prices for holiday gift season. Even was generous enough to gift me something. Will be back!
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December 2022 by Anthony Roy
Bought this beautiful Bridal Set form Waldin Jewelers Dulles Town Center Mall. They are very welcoming. We spent long hours in the store, and they value our choices, and we got exactly what we wanted.They are well behaved and respectful to all the customers.They have great collection of Diamond and Gold.We got Bridal Set which is gorgeous. They helped us to find the right Diamond ring that matched with Band. The mounting and setting are just perfect for her.They gave us a very good price.We loved their service. Definitely recommend Waldin Jewelers to all our family members, friends and others.
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December 2022 by Andrew Azzouz
Great experience at Waldin. They special ordered a watch for me at the best price I’ve seen anywhere. Toby was a great guy, helpful, kind, and handsome. I highly recommend Waldin Jewelers and Toby for any gift purchases, wedding jewelry or personal pieces!
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December 2022 by Kelly Hetherington
Toby gave excellent customer service! He made me and my family feels so welcomed and helped me pick out all of my fabulous Christmas gifts for my family. I recommend coming to Waldin Jewelers and asking for Tony is get the ultimate experience! Toby Is a gem! Thank you!
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December 2022 by Frank Hetherington
Went here to do some Christmas shopping and was absolutely amazed with the nice services I received. Toby was excellent in helping me find the perfect gift. 10/10 if you are looking for jewelry this place is a must go!
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December 2022 by Suresh Maddela
I bought customized engagement rings from Waldin jewelers, very nice finishing looks pretty than expected, I would recommend this Jewelry store be for memorable things.
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November 2022 by Endless Supernovacaine
I am not normally the type to leave reviews, much less a single star, but I feel the need to warn people about the Waldin in the Dulles mall. I went there searching for a ring for my at the time boyfriend. The saleswoman was extraordinarily insistent, promising me discount after discount without giving me any actual information on the rings. I was told nothing about how long they would last, what material was sturdiest, etc. I was told that if I purchased that day, they would give me a big discount, but I wanted to wait and be smart about such a big investment, and I was not even allowed to take photos! They are the one jeweler in the mall that does not allow photos! Naturally, I got my ring elsewhere.Now, today, my now fiancée and I (yes, he said yes.) went to Waldin's again. I warned him in case the same saleslady was there, reminding him not to be pressured into rash decisions. A woman proceeded to haggle him down, promising a 300 dollar ring for 50 dollars if he purchased today, and gave no information whatsoever about the ring itself, how sturdy it would be or how customizable it would be. Just "You like? I give you discount." "What is it made of?" "Mm... diamond." "How sturdy is it?" "I can give you half off if you buy today." "I think we should think about it." "I'll talk to my manager to see if I can give it for 50."I think I was entitled to my brief Karen moment when she almost pressured him into purchasing a ring, and started tacking on extra fees, like 75 freaking dollars to measure my ring size? Absolutely not. For such a big investment, people should be encouraged to take their time, think, and know exactly what they are getting into.If you are reading this and skipped to the end, basically, the salespeople will pressure you to make a potentially expensive purchase immediately, tell you nothing about the ring, and are painfully obviously digging for their commission. Go to Kay's or Diamond Concepts, those folks are nice and they actually know a darn thing about what they're selling.
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October 2022 by Adam Khatib
I had a great first experience here at Waldin Jewelers in Dulles. Both Mina and Toby were excellent in working on giving me the best experience as a first time customer. I’d recommend their services highly.
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October 2022 by Brad B
queen was very nice and helped me find the perfect chain for me. I appreciate the help and would recommend to anyone!
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September 2022 by S. Carter
I walked right in knew what I wanted and Toby helped deliver the deal. Very professional, kind and knowledgeable. I’d highly recommend this place to anyone who wants great service !! Thanks a lot.
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July 2022 by jeavani Rose
Toby was excellent, he showed such a professional manor and was helpful the entire time. I purchased a gold chain which he gave me a great offer for. This is the best service I have ever received at any jewelry store in the mall.
