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September 2023 by Nita H.
Had everything you could possibly need except for more cashiers!!! The review is purely for the request of cashiers!! The greeter greeted me and was pleasure! After I found what I needed and more, self checked out myself, I waved and walked past the receipt checker!! Ain't no way I'll be my own cashier but stop so someone can check the receipt! Wallyworld put an end to this foolishness!! Bring back the cashiers!! ASAP if you don't and I decide not to travel to Target (plenty cashiers), when I scan myself ..:: I will check on my own receipt! Please and thank you! Good grief!!
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August 2023 by Matthew U.
I know this will sound odd, but this was the prettiest Walmart I have been to in a while. The outside of this location does not look like your typical Walmart. It actually looks like it could fit into any neighborhood if Walmart cared about neighborhoods.However, every ounce of the façade fads away once you enter the store. The prettiness fades away to the ugliness that we all know awaits us inside a Walmart. You know what I mean, mass chaos, ignorant people, and checkout lines.I didn't need much when I came in here, so I only wanted to use a basket. I have come to expect that most of the times Walmart will not have what I need on the shelf. So my expectations of shopping at a Walmart is to grab a basket and only shop until I fill the basket up. If I can actually justify filling a basket up.What stick out most about this place is the configuration of the parking lot. Specifically how people entered the lot. It was really weird waiting for people to use the entry road which kind of floods out into the lot. Kind of confusing when you attempt to leave the lot. Have fun with it as much as I did when I visited.
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April 2023 by Keely O.
This Walmart used to be so nice and upscale. Now I feel like I'm at the dollar store. Everything is disorganized, you can't find an associate to help you with anything, and if you just so happen to find one they do not speak one word of English. They reorganized the store and now auto supply is in two sections, shampoo is in two sections. I found a planter I wanted but it didn't have a price on it. The lady supervising self checkout would not look up the price, and would not call to get someone to get me another one. she just took it from me, and said, "Not for sale!"I hate the self check out, but literally it is really the only choice anymore. I am disabled. This is degrading that I cannot get help to buy my groceries. Then on top of it I then have to wait in line to get my receipt checked before I leave. If Walmart is so worried about me shoplifting then they should go back to cashiers scanning the items. Really... someone looking at a receipt who does not read or write English is supposed to scan my receipt and determine if I neglected to pay for something. I don't work here! I do not need the stress of this that I possibly screwed up and will be accused of shoplifting. My husband and I walked out the other day with four bins. My receipt had four items but he saw 8 items when he counted the lids. We stood there and argued with him for 10 minutes that the lids come with the bin. It was ridiculous. Finally he let us go, but I don't think he was convinced that we paid for our items. Also, I notice that they pick and choose whose receipts they scan. For whatever reason sometimes I am waived on and other times they hunt me down. I've also witnessed some confrontation between the receipt checker and African Americans. The white people were not checked but then he asked to see the black peoples' receipt. It was not pretty, she went postal on him but she had a great point... Why do any of us need to be checked? The customer was yelling at him about being a racist. But then some more white people came through and he waved them on. Walmart is asking for trouble with this policy.I only come in if I have no other choice. I moved my prescriptions out of here, I order online, and I buy as much grocery items as I can at Harris Teeter.
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October 2022 by Chandler B.
This place would be better with no staff & 24hr self checkout. Waited 35 minutes while she walked around with my item. No walkie talkies , workers didn't know if there was a shift lead working today, no communication, poorly managed.
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October 2022 by M H.
Make you rip off Beware what you purchase Check well If you feel gastric, stomachache or diarrhea... make report! They know inspector coming so... inspector can do nothing Cheaper clothes are old navy cheaper price is Aldi Good quality - go to other store that so much better then This Walmart Go different walmart for shopping
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September 2022 by Christopher B.
Tire shop is horrible. first they did not balance my tires correctly and did not reinstall me center caps correctly so I ended up loosing one. retuned to rebalance the tires and upon leaving had to reinstall my center caps correctly otherwise I would of lost 2 more and the balancing is worse. save time and money and go anyplace else but Walmart for tires.
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August 2022 by Sung K.
Curbside pick up, went to Dulles Walmart- baby item (dreft baby wipes) which most moms are usually sensitive with, items were opened items and one of the item contained only liquid and no wipes at all. Even liquid was half up full of the container which it was very awkward. Store staffs should consider more carefully and seriously when packing and picking up items that customers purchasing like they would pick and choose for their own purchase to avoid multiple trips and time over the phone with Walmart. It was exhausting and upsetting experience.
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June 2022 by Veena P.
Lyn is the most amazing person and she does the best mani-pedi, one of the best i have ever had in this area! please visit Walmart Supercenter at Dulles VA and be sure to ask for Lyn and indulge in amazing experience!!!
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May 2022 by Bill J.
This Walmart is the worst. They only want you to self check, you know, I already have a job. If Walmart were to give a discount for me doing one of their employees job I might consider self check and bagging a full cart of groceries.There were six employees looking in one box and two others within ten feet of them all were right there by the registers. There seems to be plenty of employees standing around not willing to help, maybe that's because they don't know how to stock the shelves. They put dog food on the same shelf with sausage watch what you pick to take home. If your looking for service go to another store, like Harris Teeter or Giant Food.
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May 2022 by Dennis R.
Not happy, just bought boneless chicken bites and ate glass. The thing is you can't even see it, it's mixed in the sauce. Chipped a tooth and now my stomach is in pain. I will be contacting Health Department.
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February 2022 by Michael G.
We've been shopping here for about 3 years. Typically, we go on Sunday and the shelves have been really bare lately. I realize there are reports of supply chain issues, but other stores I visit seem to have the products we're looking for. We generally spend about $300 a week on groceries and household items. Because I've not been able to readily find items that my family regularly uses, we now have to shop elsewhere.
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November 2021 by Kiara R.
Every time I come here I find everything I want or need. Parking isn't bad. There's a few things to around here apart from just Walmart and few places to eat. Can't speak on bathroom haven't used it here.
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November 2021 by Temeka H.
I mean I really use to LOVE this Walmart when I first moved her back in 2017. Now? 2021? I absolutely HATE this location. If it's not the employees in the dam* way with the huge restocking carts or employees filling online shopping carts blocking the lanes...it's for sure going to be employees who cut you off. That's okay because I keep going in the direction I planned. You can either get some manners and wait your turn or get to grabbing the back of your ankles. - Why do your employees not know where anything is?! Like how are you walking around in that area but don't know where anything is!? I ask one employee and that turns into two different employees all looking at each other crazy before I just say forget it. I'm starting to think that people are buying Walmart vests off Amazon or Party City. - Why are most of the employees SO RUDE!? Like it's a serious problem. It's not until I match their tone that they become apologetic about something that Walmart messed up. - There have been three different occasions where I see something for one price on the shelf but when I get to the register it rings up differently. Why is it ALWAYS A PROBLEM. I eventually go through at least three employees, just standing around doing nothing, before I am able to get someone that can help. I mean they all come over, look at the screen, the useless handheld device, and then walk off to go do nothing...but not before telling me that they've called the manager. Manager gets over and does the same thing. 30 or so minutes later they figure it out. It's not until a customer gets a bit irate until they actually start customer serving. I know I'm not the only customer that feels this way because I usually see customers a hot second away from causing a scene. This store has major issues that need to be fixed. At this point I only go here when I'm in desperate need of something last minute.
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September 2021 by Natasha P.
Every-time I order items for pickup i'm waiting in the parking lot for 15 minutes or more. I call the number and they can't find my order by name I offer my confirmation number but they decline. First time i ordered a lot of groceries so that may take a minute or so to bring out. The second time it was literally two video games. What takes them so long ??
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August 2021 by ADEM YAVUZ ARSLAN
Worst customer service ever