-
October 2023 by Taylor Mayo
This MyStorage location off Nansemond Parkway near I-664 is in a great location, and the service I received was excellent. It is not climate-controlled, but if you don't need that the units are clean, the roll-up doors are new, the grounds are immaculate, and the location is gated and camera protected. The people who work there are friendly and helpful. You can tell is it run by people who care about doing things the right way. Highly recommended. The day I rented here, I had already looked at another one off Airline that was poorly maintained, dirty, and cost more too. Go here instead - you won't be disappointed.
-
August 2023 by Darryl Reed
Great Owner very clean. 24 hour a secure access.
-
August 2023 by Keiona Cooper
The front desk ladies greeted me as soon as I came in. Allowed me to go view the unit before purchasing and were already starting on the process while I road back there. They explained everything such as bills and when maintenance comes. I highly recommend!!
-
June 2023 by Patrick Lemelin
The manager was very professional and super helpful. Unfortunately when I first inquired about storage for my trailer no spots were available. But they contacted me immediately when the spot became available. Fare pricing and facility was looking good in the process of being overhauled. Would highly recommend!
-
April 2023 by Kathy Skinner
Great service. Very pleasant experience and good prices. I would rent again
-
April 2023 by Kimberly Thorn
Emily was so wonderful! She was super polite, and very helpful. Great experience!
-
April 2023 by Tim Umstot
I spoke with Jennifer on the phone who was very polite and straight forward. I stated to her I had a bad experience with a prior company and she put all my worries at ease immediately. Nothing but the best service!
-
April 2023 by Jeff Jones
Great units and the new management seems to be improving the business.. Jenn is super helpful whenever I need assistance
-
April 2023 by Janice Saadeh
I spoke with Jennifer over the phone she answered all my questions I had . Very polite and excellent customer service
-
April 2023 by Amber Romero
I spoke with Jennifer over the phone very polite, patient and professional also very knowledgeable. I didn’t end up needing a unit (personal reasons) but I definitely recommend this place, great customer service.
-
April 2023 by Charmaine Swan
Jessica is awesome she's very polite and sweet. Can't forget she knows her stuff and she's very helpful. She is great go see her at MY Storage.....
-
March 2023 by Kellys Choice Inc.
The two ladies are.great that's under the new management, the guy in there is awful, the rates went up with the units being at its worst. They put new doors up without the tenants knowing when for safe precaution of their belongings, I felt that was the worst, they cut all our locks off. The units are infested and not safe for anyone belongings, we do backpack and school supply drives and most of our stuff was damaged my mice. Not a good place until they can figure out the infestation of the units and grounds. The mice and huge roaches that people call water bugs. Plus being no climate control, we endured mold on a lot of our stuff. Not worth the low cost so they say.
-
March 2023 by Denise Richardson
OUTSTANDING customer service and great rates! I WILL ALWAYS choose them for ALL my storage needs. Would give 10 stars if I could!!!!!
-
January 2023 by Nichole Courtwright
Excellent customer service!
-
December 2022 by vSoy
Ladies in the office are very nice and attentive; property is clean Maria and Jennifer do a great job!
