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November 2025 by Andrew Harrell
Happy with recent repairs to an old car. The vehicle required a half-dozen repairs, with difficult to locate parts nearly 20 years old. I received free transportation and everything was completed in less than 24 hours.
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November 2025 by Ervin George
Great service as always!!!
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November 2025 by Stephania Eure
Outstanding Customer Service!!!!!! Greeted with a Smile
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November 2025 by Celia TY
My husband John and I while in the middle of a 13-day road trip, heading to Portsmouth, VA, to visit family, experienced a major headlight issue, late that night in the pouring rain, in North Carolina 10/29/2025. The morning of 10/30, we called our local dealer, in Arkansas, and they and our kids recommended Barton Ford, in Suffolk, VA. The service lady Katy, at Barton, answered the phone, heard our story. She responded with, come straight here, pull through the overhead doors and look for me in a pink polo shirt. We will check the issue, then help anyway we can. Over the next few days, Katy and the Barton Ford service team could not have been kinder or more efficient in their service to us. We had the head light repaired by Monday Nov 3rd and the rest of our vacation was great without further light issues. A wonderful shout out, of THANK YOU, to Kathy, FIVE STAR for her, the mechanical service crew, 5-STAR, and Rocko, many stars and great popcorn, for the gentleman he is!!! THANK YOU to Barton FORD.
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November 2025 by Tommy Wilson
Excellent experience!
I highly recommend Jeremy Ryan.
He was really patient with me and overall not aggressive. Great conversation and made me feel comfortable. Thanks for such a pleasant experience.
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November 2025 by Amber Eubanks
Had my first experience with Katy. She did an amazing job. The greeting was exceptional. She had me in and out promptly. Service as always was excellent, thanks Jack. Thanks again Barton
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November 2025 by Raymond Faircloth
Received my state inspection quickly at Barton Ford Suffolk
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November 2025 by Farra Sawyer
Another 5 star 🌟 experience!! Thank you so much for always taking such good care of me!
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November 2025 by William Benton
Barton Ford has always looked out for me and my Daughter I have bought great vehicles from them Mr. Randy Bailey has always been very helpful and Miss Katie has always helped me with my service needs you all have a great Team of sales and service technicians and mechanical services people employees at Barton Ford Suffolk, Virginia 23434 Thank You all for all of your help when me and my Daughter has needed it.
Just wanted to ad usually everyone at Barton Ford is very helpful even down to the Ladies that take me money even though I probably could deal with any of you all staff Mr. Randy Bailey is my sales person and Miss Katie and Blake Russell are my Service Advisors but you have a great team of people working at Barton Ford Thank you all for your help and also to Miss Tracy.
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November 2025 by Gladys Wiggins
Great service during my visit. I recommend them anytime!
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October 2025 by Peg Calvird
Barton Ford’s staff treated me with respect! I had a hassle free experience and 💗 my new Explorer ST! Thank you Mr. Randy for making my car buying experience a pleasant one 😃
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October 2025 by Betty Johnson
Barton ford service advisors are always courteous, prompt and communicate clearly to get the requested services done and vehicle ready to be picked up
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October 2025 by Thomas Wood
Barton ford suffolk Tracey and Stacey are awesome
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October 2025 by Emma Hester
Staff was so kind and helpful. We were having car issues on a road trip over 12 hours from home with our 6 month old daughter and dog. These guys got us in immediately and kept in contact with us throughout the week. Really great service and knowledgeable employees-the person helping us had only been there 3 weeks and she was so helpful and had a lot of the answers to our questions. Could not recommend this place more!
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October 2025 by Terrica Newby
Purchasing a new car was easy and seamless. I was in and out in 2 hours. I was even able to trade in my vehicle.
