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March 2024 by Jug bouncer
Had to have my phone screen replaced. Nathan took care of me. Had it finished when he said it would be ready. Very friendly staff at this store. I would recommend 100 percent.
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February 2024 by Scot Mantz
Batteries Plus in Suffolk has recently helped me with a key fob issue. The service at Batteries Plus and this particular location in Suffolk is always quick, the technicians are very knowledgeable, and respectful. This location never ceases to provide the best support and friendly service which keeps me coming back. Thanks!
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February 2024 by Russ Garrett
There are literally 15 places within driving distance at my house where I can get a replacement battery for my 2019 Mitsubishi Murano. I got up early and removed the old battery not without some difficulty in the cold weather. Put it in the back of my SUV and drove to Batteries Plus. I got here at 10 after eight 8 o’clock in the morning. The website said they open at 8AM. The sign on the door says they open at 8AM. No one home. I waited for 10 more minutes.I’m not in the mood to listen to excuses from businesses anymore. If you are selling a product or service, that is a rare commodity, you can afford to be sloppy in this case you lost my business. Might come back again sometime, but probably not.
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December 2023 by imari rodriguez
Javonne was awesome great personality even better customer service I would recommend this batterie plus to anyone.
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December 2023 by Elena Chang
Sam's a great manager! I ordered a key because I broke my spare. She cut a new one and tried it on my vehicle.It was snagging on one side, so she went in and out of the store several times to shave it. I also parked a bit far since the other spaces were taken.After many attempts, she gave me the key for FREE! On one side, it works well enough for the door and perfectly for the ignition.It was sweet of her because she took at least 20 minutes of her time to help me and ordered the key from another store since it wasn't in stock.
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December 2023 by Michael Swanson
Absolutely GREAT customer service! I ordered a bulb listed as "in stock," but it turned out NOT to be in stock. But the manager stepped in and stepped up and saved the day.
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October 2023 by Bob T
Another purchase of an X2 Automotive battery, definitely the best available battery for our needs. Super easy to buy online and pick up in the store.
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July 2023 by Calvin Sample Jr
The batteries plus Suffolk location really rocks. They went above & beyond to get the items that I needed and to do it promptly. This store is my new favorite. Sam went out of her way to find what I needed & answer all my questions.
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June 2023 by Ken A.
Thought my friend's iPhone was beyond repair, but before going to purchase a new phone I thought it was worthwhile to visit Batteries Plus. 2 young men were very courteous and knowledgeable and had my phone repaired and like new within a couple of hours for a very reasonable price. It is hard to find exceptional service these days, but my experience with this store was exceptional.I have also had good experiences in the past with my car key fob battery and with phone batteries.
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March 2023 by Jeffrey Joseph
I had a very good experience going to Batteries Plus Bulbs, I was able to speak with a very professional and friendly team member. Jewill was able to answer all of my question with the particular bulb I was looking for. He even demonstrated the light bulb and allowed me the option to see the white and yellow light bulbs. I was very well pleased with my visit for a light bulb that wasn't in stock at Lowes that I was told would have to get ordered.
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February 2023 by Chadwick Spradling
Do not take a watch here to get the battery changed. The worker scratched up the back quite a bit, and where the spot is that you use to remove the back, it now has a burr in the metal that I can feel scratching against my skin. Worst off, I was given back a watch in pieces and told there wasn't anything they could do because they didn't have the right tools and if they tried using what was on hand they might break my watch. While I appreciate them stopping before risking breaking it, a prudent business would have verified what tools they had on hand before starting the work.
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February 2023 by Sabrina Dupree
Super fast and efficient service. I literally was going crazy and didn’t even realize this place could fix phone screens. You won’t be disappointed with the time frame and pricing. Samantha and the other technician were great.
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January 2023 by Carlene Bowers
Needed to get a key cut and keyfob programmed for my car. The service was fast and efficient. All of the staff were friendly and accommodating. Will go here for battery needs whether car, phone or something else.
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December 2022 by Robert Mills
Knowledgeable, friendly staff. Got the right battery for my car quickly and installed it properly. Good job, Jay.
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December 2022 by Cheryl Huotte
Easy in and out, they have everything you need with great customer service!
