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March 2024 by Samantha
I wouldn’t rate this Bojangles with even one star. Very rude unprofessional employees that do not care about customer satisfaction at all. I made an order for a 12 Piece Supreme tailgate to feed my kids and paid $39. I had to wait 15 minutes for the food to be brought out to me. I asked for 4 BBQ sauce and 4 Honey Mustard and was told I could only have 3 sauces total unless I paid $1 per sauce. Needless to say I returned all of the food and went to Hardee’s where I was able to get 16 pieces of chicken and a large side for $22 and they gave us all the sauce we needed with smiles. Will never purchase anything from this Bojangles.
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March 2024 by Lisa McNeal
The food is okay not good enough to be worth the experience. I went there early one evening 3 hours before closing and they didn’t have enough chicken for a 8 piece. How? Gave them another chance today, but the service was awful. I’d give it a negative 5 if I could. The woman at the drive thru was extremely rude when I questioned my total because it was higher than the price listed. She pretended not to know what I was talking about then said rudely “our prices went up.” I told her they should update them and she was extremely dismissive. At the window, she was just as rude. Not a word, just nastiness. Gave me my bank card back and walked away. When she came back, she just looked at me as of to say “what do you want now?” I asked for a receipt and she literally rolled her eyes. Then made it clear she was not happy that I even asked for it. I called to talk to a manager. No answer and the voicemail is full. No thanks. They don’t ever have to worry about me again. I don’t need my chicken with a side of attitude and unprofessionalism. I wish I’d seen other recent reviews before I bothered. This is obviously a trend for them that they don’t care to fix. I’ll spend my money elsewhere.
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March 2024 by Jordanboy21
My family and I stopped by this establishment to get something to eat before getting on the road to visit Family. While in the drive thru my wife was greeted with a very disrespectful and disgusting greeting and was rushed to order. She was not able to place her second order. After we received our food, we did not receive two orders of seasoned fries. We only received 1 order of fries and 1 order of bo-rounds. The fries were not even hot, they were like they just pulled them out the microwave after they been sitting for a few hours. Overall, I will never be going to this bojanges in Suffolk between the Wawa and Taco Bell. I get it if you having a bad day we are human I get it, but don’t mess up my damn food that I pay for. I will never be going to this worthless, horrendous, miserable establishment. Do not recommend.
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March 2024 by Chan
I came at 9, which is a whole hour before they close, and the lady said they were out of chicken and they close soon. The lady was horribly rude.
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March 2024 by Adam McMillin
Very rude people work here. They have advertisements for products they don't even have. Horrible customer service combined with mediocre food. The place itself appears decent, but the woman in my attached photo is the rudest person I have ever met.
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March 2024 by Tammy Rose
We usually have decent service but this time the cashier was rude. Upgraded our combo without asking then got attitude when asked about total. The Bo rounds were inedible. Soggy and cold. The chicken biscuits were good. Overpriced and unlikely to come back to this location.
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March 2024 by Helena Carvajal
The person who took my order today was rude and disrespectful! Beside that my order was not fresh.
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February 2024 by David Dorsett
Payed 12 and change for large bacon egg Chs combo couldn't bite through bottom of bisc was so hard ...cashier or mgr said couldn't refund me my meal would have to give credit ? I payed in cash wanted my cash back she gave me loads of attitude with smart mouthy and rolling her eyes...never had this issue at your Carrollton location .finally got refund but not worth all this fuss..training issues needed I have mgr for several Fast food so I know the struggle..hope you can get some training on Cust service and better eye on what we are serving.thanks have a BO DAY!
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February 2024 by Keven Morrison
Biscuits were hard overcooked. ask for barbecue sauce for my bo. Rounds was told. It would be $1. Basically said I could get as much ketchup as I wanted and throwed away but had to pay for barbecue sauce that I would use. Last time I was here. I was told it was 80 cents. Person in the drive thru had no personality. How to edit my review as went to take a sip of my unsweet tea. And it was sweet, took it back. The only thing the lady in the drive threw said Was she could not take the incorrect one back. Did not say sorry or anything. I will never go to this location again. I will drive the distance to go to other ones. This Bojangles on godwin boulevard has gone downhill fast.
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February 2024 by Johnny Reb
Will get your order wrong EVERY TIME check before you go, That's why it takes so long Because everybody has to check their order EVERY
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February 2024 by Joseph Ward
Need to close this place down
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February 2024 by David Hines
The cashier was to busy fluering with customers. My order was prepared incorrectly. I went back to tell them and it was incorrectly done again. Service has gone down
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February 2024 by Wyatt Stallings
Staff is rude I could tell the chicken supremes had been sitting out for hours they were dry and tough they got the size of my combo wrong and didn't give a receipt recommend closing this
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February 2024 by Chavala Damron
Vegetarian options: FriesBiscuit
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February 2024 by Ms Watson
Amazing