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December 2023 by Peggy Peebles
Today, December 22, 2023, I came into the Suffolk Branch of Chartway to close my account. I opened this account back in 2018 to finance a car loan for my granddaughter. We paid it off in two years as opposed to the five years we were given.When I came into the Suffolk Branch I was greeted by a very pleasant young lady. Upon seeing her name tag I discovered her name is Shiri Dalton. Not only did Ms. Dalton change my mind about closing the account, she shared the benefits of opening a checking account with Chartway! She explained to me the difference in banks and credit unions!! I'm so excited and can not wait to start my financial journey with Chartway.SincerelyPeggy Peebles
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November 2023 by Joseph Garnett
Shirley Dalton .great help ,great service thanks you we will be back
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October 2023 by Amanda A Newsome
Kim Norton @ Chartway FCU in North Suffolk- she gave me excellent customer service in resolving my personal account issues yesterday! She is very friendly very knowledgeable very accommodating. I initially went to the closer branch in Downtown Suffolk but I was unhappy with their CS so I drove out of my way to see Kim Norton because my initially encounter with her was very very very positive! And I knew she had the attitude that "whatever it takes to make my customers happy I will do it"I love that about her! I went away yesterday feeling good about Chartway & most importantly my financial issue was resolved!! Thank you Kim Norton!!
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October 2023 by dwayne thomas
Shirl was great very knowledgeable, she left me with no questions unanswered!
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December 2022 by Len Santivasci
Each visit is met with a welcoming representative and a hearty greeting. From getting cash or applying for a CD or loan - a fantastic experience! Sheri was great and very informative!
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December 2022 by Mike Williams
Absolutely the best customer service. I bought a car through a dealership and financed through them. I have been a member for over 40 years so I asked them if they could give me a lower interest rate. They gave me a rate 3% lower lower payments and 60 months instead of 72, this will save over 8000 over the course of the loan
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December 2022 by Ty Chvlo
Can’t explain how awesome this branch is. Everyone is always helpful and smiling. Plus the convenience of this branch being so close makes getting there so much easier. Keep doing what you do Harbour View crew! You guys rock!
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December 2022 by Keisha Ingram
I am very satisfied with the staff at this location.They were veryknowledgeable about options I had to revisit a car loan that I have.Shirl and Tyrone really made the process very easy and explained each option I had with patience which made me very comfortable.This will be my new branch location.
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December 2022 by Shabria Sparrow
I love this Chart way Branch!! Ms. Latrice & Mr. Tyrone. Keep up the EXCELLENT customer skills & GREAT work !!!
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December 2022 by Howard Mclain
Very easy transaction. Ms. Darden was terrific and one signature and away I went. Not the first transaction with Chartway and definitely not the last.
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December 2022 by Pinky Davis
I love this branch they are so helpful and nice. They always get you taken care of in a speedy way. Very friendly staff!
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December 2022 by Bernard Taylor
A great place for family banking. Kid accounts available. ATM also for drive thru.
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December 2022 by Harrison Cartledge Jr.
Always polite, helpful and productive.
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December 2022 by SISTAH D.
Excellent, 5stars...,
