Direct Auto Insurance provides excellent customer service. The agents are exceptional, polite, easy to work with, and very pleasant. They are knowledgeable, professional, and helpful, making the process very easy. They work to get the best policy and handle any problems to get situations back on track. The service is fast, often taking less than 10 minutes. Many customers recommend coming in to talk with an agent and would certainly recommend this business to others.
Kay was absolutely exceptional. Her energy was great her over understanding was amazing. Very polite easy to work with. I really appreciate her.
June 2025
K was the best insurance representative I’ve ever experienced. Perspective, personality, and performance were all top tier. Excellent costumer service.
June 2025
Yolanda, Handle the problem i was having and got my situation back on track. I recommend coming in and talk with an agent if you can't manage around the app. Thanks Yolanda!
