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February 2024 by D Mizelle
Chasidy’s customer service was EXCELLENT!!I definitely recommend her for your car rental needs.
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January 2024 by REMMUS CARR
Amazing Personable employees
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January 2024 by Robert Courson
Professional, fast, and polite!!
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January 2024 by jason fulford
They left me in the mountains in Staunton for Two days waiting on a locksmith after I lost key. My fault yes....but they ( customer service ) kept saying locksmith were coming then never showed for 4 appointments. They even GPS my location to insure. Finally left the vehicle there and caught a ride with someone from Chesapeake.If you are stuck in a holiday you are in big trouble.
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January 2024 by Bruce Greene
Very professional...even at very busy times...they do not fail to be professional and kind
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December 2023 by Rhonda Ravenell
Excellent service. The staff was so pleasant and professional. Thank you!
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December 2023 by Katherine Perkins
I called 30 minutes before they closed on a Saturday and the young lady was very helpful and got us in and out and on the road… great service
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November 2023 by Shervonda Boone
Chasidy was very professional, with an excellent experience from when I arrived to when I returned the rental car. I give Enterprise 5 stars and Chasidy as well. I will be booking again soon.
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November 2023 by ReiHino
I had a claim through Geico so they did everything for me. But what I wanted to say is how nice and polite people are over there at Enterprise Suffolk branch. The girl who helped me twice when I picked up the car and when I dropped it off was so much fun and very helpful. I felt like she truly cared and liked her job and it makes all the difference. She was very positive and energetic! Working with customers is hard. So you go girl!! Good job !!! ?
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November 2023 by Gary Munn
I leased a beautiful Ford Expedition Max for one week from my local Enterprise dealer. It was spotlessly clean, smelled fresh, and drove marvelously. I saved about $100 over other rental agents closer to the airport. Customer service was courteous and professional. I received a reminder call a day in advance of the rental. Justin H. walked me around the lot to give me a choice of vehicles and explained thoroughly the details of the rental. On return, Nathaniel T. was exceptionally friendly and efficient. I will not look anywhere else when I am in the market for a car rental in the future. Thank you, Suffolk Enterprise.
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September 2023 by Amanda N.
This this the best car rental place ever! I was initially unhappy bc the car was not clean n smelled of smoke ugh! They did offer to clean it right there but I had no time. So when I expressed my unhappiness...they took off 1 day rental cost to apologize to me!! WOW!! I love it! My faith in Enterprise has been restored! Kudos to Enterprise in Suffolk VA on Main St!! Highly recommended to all! CS par excellente!! Love that they wanted me to be happy! And I am!! Always very.courteous to me!! YAY!!!
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September 2023 by John Raniowski
Enterprise office in Suffolk, Virginia is staff with nothing less than exceptional customer service professionals. I have been using Enterprise exclusively since 2014 and found nothing but concern for my needs by local office staff. I highly recommend Enterprise office in Suffolk. John Raniowski, Founder, Hero Kids Foundation
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September 2023 by Ida Chesson
I love the quality of service that has been provided thus far Iyanah is very friendly and she takes care of car needs.. I will be reaching out again soon for my car needs .. thank you for the experience!!
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August 2023 by Jamie Henry
I was assisted by Zack he was awesome my rental experience was a little complicated due to the rental being set up by the insurance company while my car was being fixed however they were more than helpful and offered a seamless and Stressless experience.
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August 2023 by Jennifer L.
Worst customer service ever. The manager is horrible. They could care less if your reservation is messed up. Not their fault, you deal with it.
