“I usually find what I'm looking for but they move things around so when you return, those items may be be in a different aisle. I've encountered one or two staff members who seem bothered when you ask a question which makes the shopping experience a little less positive. However, most of the staff are willing to help.”
“Came to purchase frames at University Ave store, ran into this high energy employee named Lee. When I tell you it was the absolute best customer service I've ever received at this store. Every aspect was remarkable. I asked who was in charge and guess what...He is the general manager for the store. He leads by example , same uniform as the rest of the staff. No way to distinguish him as a leader except by his actions. KUDOS and 5 more”