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November 2023 by Kristina Marshall
Great customer service, great paint and repair job and amazing turn around time! Bobby and Kayla were fantastic. I took my Jeep Cherokee there for an accident repair and they were able to get me right in, handled all the insurance estimates and repair costs and had my jeep back in no time. It was so quick, easy and they really took the time out to make sure everything was done and hassle free on my end. My vehicle looks brand new and I will be taking my son's vehicle there to get a new paint job as well. I couldn't be happier! Thank you guys so much! 5/5!!
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November 2023 by Ryan Hewitt
Went in this morning for an estimate to change the color on my new truck, spoke with Kayla who was very knowledgeable and helpful in explaining the process. Left feeling great about booking my appointment and the price I was given. Would highly recommend. She had great customer service and very attractive at that!
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November 2023 by Rosalind
If I could give zero stars I would. They deal with you beautifully up until they have your vehicle. Once you are obligated to do business with them, you are no longer extended good business courtesy. We dropped off my moms White Hyandai Sonata on March 13th and was told 2 weeks for estimated completion. They were supposed to have all the chipped paint repaired, rust, and even some bumper repairs done. No door jambs needed due to keeping the same color.To make this long story short. They took 3.5 weeks while avoiding my calls and failed to return them. Upon pickup the vehicle was parked on the street with overspray all over tires and on black parts, and lights. There were rough surfaces in front bumper area. They didn't think we would catch it because it was under one of the cavities in the bumper. When I brought these things to Bobby's attention he, at first, tried to justify the issues but then he called over one of the guys to get it all fixed (wiped off overspray and fix bumper). He did not want to give the coupon that was being offered and barely wanted to give the Military Discount. They even charged vehicle disinfection on the invoice and there were clearly smudges on the visor. So I ended up paying over $2000 for a jacked up job with bad service and left the building.I never wanted to see them again but now I have to deal with them and they will not answer my calls or return my calls. The paint is now extremely dull and looks as though every finger that has ever touched it is now permanently marked all over this white vehicle. After complaining and seeking help from another Maaco we were told that we are experiencing "Dye Back" in less than 6mths time. We contacted corporate who in turn told us that we have to deal with the Bridge Rd. location because all the Maacos are independently owned (I wish I knew that before hand) but they all have the same guarantee (in which I did know of) so that location has to address the concern. Well like I said, they are not answering EVER, I think they may have my numbers blocked. So what do we do now? I am trying to give them an opportunity to fix this properly and voluntarily.This needs to be rectified ASAP!!!!!Services: Painting
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June 2023 by Shelley Siemers
If you're thinking about having your vehicle painted, take it here! We brought in our 2000 Jeep Wrangler with mismatched doors, chipped paint, faded hard top and trim, and lots of little things loose or broken. We wanted to spruce it up a bit, and have the doors match the body. They did a fantastic job, the jeep looks brand new! They even fixed the little annoying broken things inside the car. The color is awesome, I can't stop admiring how great it looks. Thank you Bobby Gerry and your amazing crew, you are the best!Services: Painting
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June 2023 by Kris Hughens
Extremely happy with the results from my paint job. The owners were very friendly and helpful. Great experience and highly recommend!
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April 2023 by Patricia Dennis
Maaco on Bridgeroad. The paint job on our car was good. Repairs on our truck doors and tailgate latch needed rework. I drove up there several times because at one point, after a while I could not get anyone on the phone, and their answering service person said they would relay the message, but no one called me back. Even during the day, no one was picking up the phone. That part really disappointed me. Like we were being blown off, deliberately being avoided. Especially since we already paid, and I wasted gas going back and forth about the items that needed rework. Asking my neighbor to pick me when each time I dropped it off was a headache. Needless to say. I gave up. The door still doesn't close.
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April 2023 by P
Maaco on Bridgeroad. The paint job on our car was good. Repairs on our truck doors and tailgate latch needed rework. I drove up there several times because at one point, after a while I could not get anyone on the phone, and their answering service person said they would relay the message, but no one called me back. Even during the day, no one was picking up the phone. That part really disappointed me. Like we were being blown off, deliberately being avoided. Especially since we already paid, and I wasted gas going back and forth about the items that needed rework. Asking my neighbor to pick me when each time I dropped it off was a headache. Needless to say. I gave up. The door still doesn't close.
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January 2023 by Paul Davenport
WOW! Let’s just start with that comment!! We’ve had several simple repairs performed by Bobby and his crew on our 98 Honda Accord, which led us to have great confidence in this Team’s ability to provide great, affordable paint services for automobiles. We brought in our 03 Tahoe and “Man oh Man”, they delivered! Bobby repainted the entire truck, treated all our black molding and replaced the rear bumper. And my sons truck has been reborn!! I’ll let the viewers be the judge, the pictures will speak for themselves. Just look at the reflections and deep beauty in the paint job. I would strongly recommend anyone that wants auto painting services to bring your car or truck to Bobby. He will treat you right. Just give him time to work his magic!Services: Body & Trim
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January 2023 by Jamila Caldwell
Took my car to Maaco after an issue with another shop. They finshed the work before the estimated date. Very pleased with the quality of work and professionalism. They went above and beyond by picking me up from the rental car agency down the street.Services: Body & Trim
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November 2022 by Lisa Walton
I came by the Bridge Road location for an estimate on what appeared to be paint damage from transfer. Their power was out and the person who does the estimates had stepped away. So the gentleman, Taco, was still willing to look at my vehicle and then asked one of his guys, Trace, to buff it out. It was an AMAZING RESULT!!!! What looked like a costly repair was corrected in a few minutes. They were so Awesome to do this even with their power out (buffer was battery operated)! So friendly, so efficient and very accommodating. I came in frustrated and disappointed in humanity (someone apparently damaged my vehicle and didn't stay to take credit) and this experience turned my whole day around. I left grateful and very appreciative that there are still people who care enough to go the extra distance to help another person and happy to do it. THANK YOU SO MUCH!!!!! You will definitely get my future business.Services: Painting
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October 2022 by Erica smith
We wanted our daughters car painted just in time for her 16th Birthday and Bobby delivered. Everything was done exactly when he said it would be :) It was awesome and she was so excited about it! They did an amazing job and I would refer anyone to their shop. Actually I already have recommended them to 3 other people!
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September 2022 by Klara Palatinus
I'm not big on giving reviews but I had to do for this one. I am so happy that I saw this Maaco shop ! My first experience was with Bobby and it was an extremely pleasant experience, even after when I had to go back and explain my financial concerns, he worked with me and was extremely accomodating ! Now my experience picking up my car after the work was done. Far exceeding my expectations ! The person that worked on my car, Paul (Taco) ( nickname) did a superb job, looks like I just brought a new car. Any work that needs to be done on your car, people, come here, you won't be disappointed.Service: Painting
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September 2022 by Jenny Copeland
epic fail. got my car back after months and it's an amateur job. bumpy all over poor clear coat. some spots missed entirely. promised 3 weeks took 12 weeks. guys an excuse is a well planned lie. all we've heard is excuse after excuse. waste of time and money I'll hire someone else to fix it now.
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August 2022 by Steve Pfandl
This is an awesome shop for all your body and paint repair needs. The manager and all their staff are super friendly and helpful, especially when dealing with insurance claims. Highly recommend them both for quality work, price (can’t be beat) and customer service. Thank you for getting my car back to looking new again.Services: Painting
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August 2022 by Sabrina C.
This MAACO is very unprofessional!!! I wish I could do no star! My truck was dropped off on the 26th, the manager Bobby told my husband it would take 3 days meaning it would be ready Friday. My husband called, left messages but no-one answered or returned the call. So my husband went by on Aug 1 and my truck was still in the same spot. Bobby came up with other excuses...wrong part came in and he doesn't have anyone to answer phone. He then told my husband it would be a few days. Well, wouldn't you know my husband was unable to reach anyone by phone so he went by yesterday which was Friday and again the truck hasn't been touched. Bobby told him the part just came in but he never called to make us aware of the delay. Bobby is now saying they will begin work on Monday Aug 8. If the work isn't done I will be picking up my truck! I feel Bobby is very dishonest and has no regard for a customer's time or concern. I would not recommend this business...YOU'VE BEEN WARNED!!!!
