-
June 2025 by Donna Ledbetter
Omar was very informative and helpful. I've been with Metro PCS for 5+ years and the helpful kind service that I always receive on Main Street in the heart of downtown Suffolk is why I stay with Metro PCS. Thank you!
-
June 2025 by Marc Khalaf
Omar is absolutely amazing! He handles my service requests quickly and provides outstanding customer service every time. It's always a pleasure to work with him!
-
July 2024 by Jay Stevens
Great service, Very knowledge and not pushy , Got the 4 lines for $100 a month deal
-
April 2024 by Jerry Davis
The service has been great and continue the good work! Now if it falls after this rating I will let you'll know on the next one.
-
January 2024 by rare rubies
Been getting the run around with Metro. Came to this one and Chris was amazing/top tier was in and out in less than 20 minutes.Thank you again Chris!!!
-
July 2023 by Ms Watson
Good phones
-
March 2023 by Pamela Jolly
The young man name Jarod is very ignorant he is rude he drives a Camaro didn’t talk to my mom politely kept getting agitated then when a young lady walk in he’s grinning ear to ear asking for her number very bad customer service
-
February 2023 by Felicia “FeeFee” Artis
Had poor customer service in the beginning! Phone needed repairs and I was told it was sent out but yet it was still in the store! Was without a phone For a month had to purchase another phone!
-
August 2022 by Betty Rogers
The mgr Jerry had a nice personality that’s why I gave it 2 stars. However he did not have either the training or knowledge of the company’s benefits. He “gave” me a charging brick because I ported so many lines but when I got home and looked at my mile long receipt, I was charged almost $64 for this “free” item. I tried to go back the next morning to return it but the store did not open at the scheduled time and I was leaving to go out of town for a week. I will try again to return for a refund when I get home and will update the review
-
July 2022 by Alicia Register (alicia register)
The new manger Jered is awesome ! He help me pay my phone bill quickly and also set up a new line . It takes time to set up a new phone but Jered was very professional and patient throughout the whole process!! I will definitely be back to this location!
-
April 2022 by QueenEarth Divine
Came in today and the nice lady and guy that are normally there were smiling and great customer service were not there. I've been dealing with them since moving here. Today was chaotic. They've switched to paperless, without telling customers. May be convenient for some however when you're running a business, every record counts. Then Tareq throws his degrees in my face as if he assumes I'm ignorant. Thee nerve. I will take my business elsewhere may even cancel all 5 of my lines??♀️
-
July 2021 by Melissa Akers
All depends on which person is working
-
June 2021 by Larry Miller
the lady I spoke to a couple days ago made me feel like my existence was an inconvenience to her. when I asked to speak to a manager she claimed she was the manager. this place is the most unprofessional place I have been to in awhile. I would leave zero stars if I could.
-
June 2021 by William Cairns
the lady I spoke to a couple days ago made me feel like my existence was an inconvenience to her. when I asked to speak to a manager she claimed she was the manager. this place is the most unprofessional place I have been to in awhile. I would leave zero stars if I could.
-
June 2021 by Spider Tiger
had an awful experience with the store manager . she was as rude and obnoxious as they come. this experience prompted me to switch phone services
