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October 2023 by CC B
Fixed a small chip in my paint in just a couple of minutes. I've only been there twice, but everyone I've met so far was very kind :)
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October 2023 by Chadd
They are very nice people. I will update when I get my car back
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August 2023 by matt weston
Repeat customer always do a good job. Sometimes have a wait to get my car in because they are busy. Probably wouldn't want to go to a shop that wasn't busy.
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May 2023 by F
Update: Temps have warmed up and now the paint is bubbling... I highly recommend you do not have this shop do any work on your vehicle. All the pics posted are "after" photos.-------I do not know how this place has such high reviews. The communication is terrible. You call and leave several messages but nobody calls you back. The time to completion on the work is bad, and the quality of work is sub-par. In my case, the work was incomplete. They re-used damaged parts on an insurance claim job. Additionally, incorrect replacement parts were used. When I was told they would reach out to the insurance company to get an adjustment for correct parts, it was apparent they did not because the incorrect parts were used. This was frustrating because I was told they would contact the insurance company to get the correct parts authorized before starting the work.Then, I kept calling them and my insurance company to get the issue resolved. The insurance company called them and told them to submit an adjustment. After I called the shop weekly for two months, leaving messages for the mechanic, I decided it wasn't worth the frustration. During this time, I was contacted once and told they were busy and they'd get around to it. To top it off, the wrap job they did bubbles when the temperature drops...When I gave them many opportunities to fix the poor and incorrect work, I was blown off each time. After several months, I decided to cut my losses because it wasn't worth the frustration. This is the worst vehicle repair experience I ever had. Do not take your vehicle here. You'll get poor communication, incomplete work, and more frustration than you should have to deal with.A positive note - The lady that works the desk and answers the phone is very nice. So is the manager/owner - if you ever get a chance to talk to him.
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April 2023 by J F.
I do not know how this place has such high reviews. The communication is terrible. You call and leave several messages but nobody calls you back. The time to completion on the work is bad, and the quality of work is sub-par. In my case, the work was incomplete. They re-used damaged parts on an insurance claim job. Additionally, incorrect replacement parts were used. When I was told they would reach out to the insurance company to get an adjustment for correct parts, it was apparent they did not because the incorrect parts were used. This was frustrating because I was told they would contact the insurance company to get the correct parts authorized before starting the work.Then, I kept calling them and my insurance company to get the issue resolved. The insurance company called them and told them to submit an adjustment. After I called the shop weekly for two months, leaving messages for the mechanic, I decided it wasn't worth the frustration. During this time, I was contacted once and told they were busy and they'd get around to it. To top it off, the wrap job they did bubbles when the temperature drops...When I gave them many opportunities to fix the poor and incorrect work, I was blown off each time. After several months, I decided to cut my losses because it wasn't worth the frustration. This is the worst vehicle repair experience I ever had. Do not take your vehicle here. You'll get poor communication, incomplete work, and more frustration than you should have to deal with.A positive note - The lady that works the desk and answers the phone is very nice. So is the manager/owner - if you ever get a chance to talk to him.
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February 2023 by Kenneth Albright
Took my tacoma to get a bumper put on. Staff was super friendly and very quick. Highly recommend.Service: Body & Trim
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December 2022 by Gerald Gwaltney
Took our highlander in to get a door painted. Took a few weeks to get in in and a few extra days to get it out but it was well worth the wait. Quality work and super friendly service. Thanks again!Service: Body & Trim
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September 2022 by Sabrina C.
Very professional and prompt. Repaired my bumper in 4 days as promised. MAACO kept my truck for almost 2 weeks then only to say they couldn't get the bumper.
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August 2022 by Nick Henderson
They took my in '17 Camry and it looks and drives better than it did before the accident. Nuff said.
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June 2022 by Michael Hooper
Repaired my car in 2 days. Car looks great. Staff was friendly and professional.
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January 2022 by bird hunter109
Super friendly staff professional service affordable prices!
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July 2021 by Morey Lewis
Never received email estimate. Called and receive voice mail greeting with different phone number. Customer service is ?️
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June 2021 by Larry Heatwole
Very pleasant experience!
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May 2021 by David Leary
Best auto body and paint shop in Suffolk. Very busy but well worth a little wait to get in.
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May 2021 by Darren James
Great prices & quality work! Attention to detail makes them better than most!
