-
January 2026 by Clayton Williams
WOW!! Made a payment on 24 of Dec. Then autopayment came out afew minutes later. I was told I would get refunded one of the payments. NOPE now its been used for the next month. Atleast let me know the truth. MERRY CHRISTMAS SPECTRUM!!
-
December 2025 by Willie Roundtree
Had to wa
it for a long time.
-
December 2025 by Michael Johnson
You will wait over an hour to be seen.
-
December 2025 by Lanie Simpson
Quick and helpful!
-
December 2025 by Lillian Whitaker
Very helpful and great customer service
-
November 2025 by Brett Swindell
They seem to know what they're doing
-
November 2025 by Taliha Sweat
The past month I have had the hardest time securing a new phone due to low inventory. I live 40 minutes away from the store and took multiple trips in attempt to get a new phone. I owe a huge thank you to Marcus and Krista for helping me🙏🏼. They truly are awesome and deserve a raise for their hospitality😊
-
October 2025 by Mindi V
Awful customer service
-
October 2025 by Jennifer Jones-Edwards
Marcus was awesome! He helped my Mother get her account straight. Fast and efficient.
-
October 2025 by Richard Adams
The people working at the store very helpful, personable, and they take their time to make sure you understand everything
-
September 2025 by Zachary McCoin
Awful get Glo fiber they actually take care of their customers
-
September 2025 by Will Blair
Had to get my modem updated so they said I would be able to take old modem to any spectrum store took it there on a Sunday they would not accept said I had to take it to UPS to return it which is stupid when you can just hand delivered to the person in the store spectrum is the worst customer service I wish another internet service would come to my street and Smithfield Virginia so tired of being ripped off by spectrum who doesn't care about customer service or how long you been a member keep going up in prices and only thing you have is internet service sad company do not deal with them if you don't have to
-
September 2025 by Rob Wiggins
Returned equipment and they made it very easy and quick
-
September 2025 by Anthony H
Terrible customer service.
-
August 2025 by admin 1
Do not get spectrum!!! they charge hidden fees and make it impossible to cancel service. They have the worst customer service, they hold you ransom on the phone trying to sell you services and refuse to cancel your service. I was on the phone for 30 minutes!!!
