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November 2023 by P. Everley
I am not understanding the naysayers here. While I understand the gym being crowded in the afternoons, this is a community YMCA. For those of us here to work out with the equipment I think they have a great range of high quality equipment for being a "smaller" local gym/facility. There are dedicated weight lifting areas, a functional fitness room (it's not open during 24-hr access times though), boxes, TRX & so much more.For those who complain about the kids, you must go earlier like 5am/6am, later in the evening after the crowds go home, or on the weekends.Many people enjoy the group classes here! Heard many great things about the instructors.A few weeks ago I signed up and started one-on-one personal training sessions with one of their amazing trainers, Quinn. He is very professional, knowledgeable and friendly! Not only did he work with my own schedule and availability, but he caters the workouts to my exact needs and goals. He watches my form and challenges me with new and different workouts. I'm already feeling tremendous improvements in my body since I've started, particularly in my lower back, core, arms and leg strength. Mother of 3 boys here so I'm very pleased at how fast I'm building up my strength and core. I feel great!! Thank You Quinn!!
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September 2023 by David Lewis
I took off 2 stars bcuz of the lack of open equipment after 5pm and the fact that during the summer the place is crawling with unsupervised kids cursing out loud and playing on the workout equipment... I came from the blocker ymca in norfolk which is the best ymca out here so I'm not going to kick their back in ppl are friendly at this ymca my only complaint is the kids during the summertime playing on equipment and cursing
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June 2023 by brandon walker
We have been going to this location for roughly a year, when we first started going everything was clean, the gym was not over crowded and staff took care of many issues. For the last 6 months thing has progressively gone downhill, have seen groups of teens unsupervised on gym equipment, using half of the equipment as a playground and being charged nearly 100 a month for me and my wife with the only useable times being 5am or 9pm for a normal work schedule. The only honest plus side is the childcare.
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June 2023 by Keep Guessing
Im a member here and the communication is horrible close on memorial day. But dont let the the members know anything thats just bad business.Ymca yall have to do better man already charging upwards of 80 bucks a month
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March 2023 by Tatiana Burnett
Great gym, weight room is great and overall a clean place. Have tried a few classes and they are nice for everyone. Mondays boxmaster class with Mrs Karen is the best. She’s very welcoming and nice also makes the environment comfortable for everyone. Also the childcare while you workout is nice. All the ladies seem to enjoy watching the kids, it’s not rare to see a child being carried on their hips. If you have a little one with some separation anxiety Tyler is your guy! I’m only in there for 2 min to check my kids in and out but all the kids love him. Only reason for the 4 stars instead of 5 is the pool schedule. There is only a few random hours through out the day where they have lap swim available.
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September 2022 by The Sullivan’s
I literally would never recommend this place to anyone!!! I signed my son up for basketball for the second time here. This time just as last time when we go to the first practice the team has no coach! Last time it was very unorganized and I felt my son didn’t get the proper training so this time I immediately asked for a refund! I’ve been emailing and calling leaving messages there is no response it’s been 2 whole months I been trying to get a refund! Very unprofessional and unorganized I would never spend another penny with this company! Definitely feeling scammed!
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August 2022 by Akia Somerville
Beware: when those college kids leave for school they are not adequately staffed. I was upset today when I found out they put my sons last day of camp down for last Friday, instead of this coming Friday. But when I picked him up and saw there was like 2 people and all those kids...I felt 1000xs better. My son LOVES it here and he cried..but better safe than sorry.
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August 2022 by Jason Nichols
I didn't even have to go to realize that the YMCA has lost it's mission AND its mind. $50/month for a single membership??!!? I could join 3 gyms for that price.YMCA stands for Young Men's Christian Association and is, or at least was partially, a community outreach to the poor and homeless, giving them access to fitness facilities. Many YMCAs had limited housing facilities for the down and out. When I was homeless, I had a membership for $15/mo so I could shower before going to work at a fast food restaurant. I had full access to the facilities at that price.Apparently, they've cut out both the "Christian" and the community outreach portions of their mission. This seems to be a for-profit institution and uses its good name to make , donating money to it. I was a supporter of this institution, donating money without being a member. They will never see a dime of my money ever again.
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August 2022 by Shakeira Sullivan
I literally would never recommend this place to anyone!!! I signed my son up for basketball for the second time here. This time just as last time when we go to the first practice the team has no coach! Last time it was very unorganized and I felt my son didn’t get the proper training so this time I immediately asked for a refund! I’ve been emailing and calling leaving messages there is no response it’s been 2 whole months I been trying to get a refund! Very unprofessional and unorganized I would never spend another penny with this company! Definitely feeling scammed!
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August 2022 by Youth Up Next LLC
I literally would never recommend this place to anyone!!! I signed my son up for basketball for the second time here. This time just as last time when we go to the first practice the team has no coach! Last time it was very unorganized and I felt my son didn’t get the proper training so this time I immediately asked for a refund! I’ve been emailing and calling leaving messages there is no response it’s been 2 whole months I been trying to get a refund! Very unprofessional and unorganized I would never spend another penny with this company!
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June 2022 by Kelli Mourer
We love the Suffolk Family YMCA. The stay and play/interactive zones are amazing and my kids always love going to play with friends. My only complaint is I wish there was an actual family locker room that had a shower in it. I do not like sending my 10 yr old son alone into the men's locker room when it's just myself and the kids. I also wish they'd bring back racquetball!! we loved playing that.
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June 2022 by Ashley Hawkins
My family has been going here for years and we’ve never really noticed problems with building or outside cleanliness until yesterday. I understand that the season is still early, but the outside pool this year has been a total disappointment. The entire area was extremely dirty. The big pool looked very VERY behind on cleaning and maintenance. Unmentionable debris piled up in the corners of the pool. FUR and probably worse organic material floating around. We didn’t feel comfortable at all and left within 45 minutes. The kiddie pool is roped off and filled with what looks like sewer water. Very disappointing because we’ve had much cleaner experiences in previous years. For the price of membership, all amenities should be accessible and in good standing. Unless this area is remedied quickly, we’ll be finding another pool this summer!
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February 2022 by TeeLay Thomas
When you think of the Y, you think of organization and professionalism, I’m not sure if it’s just this Y in Suffolk or all of them, since this is the only Y I’ve ever had any dealings with. This place is so unorganized, I pay the $95 fee for my son to join the basketball team and I’ve called in several times no one at the front desk ever knows anything the correspondence is terrible. I could sign my children up for rec teams for way cheaper and receive the same service if not better. Based on my experience here I would never recommend or deal with the Y ever again.
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July 2021 by Bran New
9/10 Great atmosphere. Clean.
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July 2021 by Amb Been
Would not send my child to the summer camp !! Signed my son up for a week of summer camp and when I went to the place there was only two staff there for a lot of children. One staff member was not attentive at all to the children, stayed on his cellphone the entire time I was there. Big kids and little kids mixed together, smaller kids were wandering off out of the enclosed area. Huge safety concerns. My son has severe allergies and asthma. They did not have his forms printed off and did not have a staff member that was MAT certified. Had I left my child there without asking questions and something would have happened, he could have landed in the hospital or worse!!! I spoke with operations director who apologized but that does not excuse what I saw and the safety of the facility !!! My son is extremely sadden that he can’t start camp! I saw a lot more, tried to reach CEO but he has not returned my call so I decided to leave this review for parents.
