The UPS Store #5885 in Suffolk is a locally owned business known for its excellent customer service and wide range of services, including packing, shipping, printing, notary services, shredding, and faxing. Customers consistently praise the staff for being friendly, helpful, and efficient. Many reviews highlight specific employees, like Brandon B. and Jay, for their professionalism, patience, and knowledge. Customers appreciate the quick service, especially when returning Amazon packages, and the staff's willingness to assist, even in challenging situations. The atmosphere is generally pleasant, although there are occasional reports of new employees who may not yet match the team's established level of service. Overall, the UPS Store provides a reliable and supportive environment for all mailing and shipping needs, making it a valued community resource.
Tracy was amazingly helpful! The stores small but the leadership seemed kind and professional.
August 2025
I came in here yesterday needing items printed for my business. Jedi was SO helpful, quick, and friendly. Shoutout to him and all the other staff for always being so nice and helpful!
August 2025
Brandon B. assisted me, and he was phenomenal. He was patient, professional, efficient, knowledgeable about the machines and procedures, handled everything with care, and was the biggest sweetheart overall. No one better be rude or yell at him, this stellar young man needs a raise.
