The UPS Store #5885 in Suffolk is a locally owned business known for its excellent customer service and wide range of services, including packing, shipping, printing, notary services, shredding, and faxing. Customers consistently praise the staff for being friendly, helpful, and efficient. Many reviews highlight specific employees, like Brandon B. and Jay, for their professionalism, patience, and knowledge. Customers appreciate the quick service, especially when returning Amazon packages, and the staff's willingness to assist, even in challenging situations. The atmosphere is generally pleasant, although there are occasional reports of new employees who may not yet match the team's established level of service. Overall, the UPS Store provides a reliable and supportive environment for all mailing and shipping needs, making it a valued community resource.
This place is always well staffed and rarely encounter customers waiting. In and out seems to be the theme. Awesome job yall!!!
April 2026
The customer service associate was nice friendly fast and handled her line with ease
March 2026
Walked in,waited about 30 seceonds,dropped off my Amazon return and was on my way in less than a minute and a half. Very courteous lady and very well versed in her position!
