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October 2023 by sab_10
I went to the Post Office at 6425 Whaleyville Blvd, Suffolk, VA 23438 during limited business hours, but no one was there. Only the PO Box area was unlocked. I don't know if they offer any services at all.
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September 2023 by Brittany H.
wonderful and helpful staff. They work fast and are very friendly and accommodating.
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August 2023 by Dorothy B.
Still no document that was in "Informed delivery" on Sat. No One ANSWERS phone when calling.
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January 2023 by Rory R.
Obstructionist, domineering, rude staff. My expectations of USPS are low to begin with, and I fully recognize the challenges of working with the public. These folks are great at telling what they can't do and doing so in a manner to make patrons feel stupid. Horrible at informing you what they can do. Other nearby post offices are better; it's just this courthouse location.
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December 2022 by jane doe
This post office never fails, I always get great advice on shipping methods and their candy jar is top tier.
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October 2022 by TheWhiteMandingo ..
The staff is way too small for this location. Takes 30 min just to get up to the front of the line.
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June 2022 by Chevell R.
My sister paid for expedited shipping I saw on the app it arrived to their facility the next day and it's been saying out for delivery for 3 days I called 3 times before getting and answer got hung up on and have called 6 times since and still haven't gotten an answer!
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October 2021 by Mikaelan M. C.
Terrible customer service. Jessica is extremely rude and condescending. Go to fedex or UPS. If you have to go to USPS pick a different location or wait longer for a different clerk. Some people are not meant for customer service - Jessica needs to find a new gig. Disappointment.
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September 2021 by Jake F.
So, why would USPS say it's hiring, when its not? I did my fingerprints over 3 months ago & still nothing. If it takes 4 weeks max to get back results, then where do we go from here? If your going to waste my time,I need to be compensated for that. To have the audacity to say "we're hiring", then what? Have a potential hire wait past the allotted time? Either you need people or you don't. This should be considered "FALSE ADVERTISING".
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February 2021 by Richard B.
Worst customer service ever. I have been seeing that my package was out for delivery for 3-5 days now. When I called the lady was extremely rude to me and said we have like 10k packages to look through and told me call back after 6pm. They close at 5pm WTF?! I will never use the Lazy A** USPS again!!! They are terrible.
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February 2020 by Josephine R.
This review is past due.. I visit this post office after hours at least four times a month or more. I love celebrating other people's birthday or sending package/gifts just put a smile on someone face. The post office's kiosk machine provides "Convenience", accept all major credit cards, easy to-use, 24-hour access, purchase stamps, weighting packages, priority shipping, next day shipping, all shipping labels... everything... No reason to stand in the long lines or Rushing to the post office before 5:00 closing time.
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February 2020 by Laurie K.
I work from home, so going to the post office is a regular thing for me. Each and every time I come here I am met with friendly staff. During the holidays the lines were long as usual, customers were impatient and sometimes rude- but the staff stayed friendly and professional working quickly to serve everyone. Most weekday afternoons there isn't a line, so service is speedy and quick. They always greet with a smile. Place is kept clean, and is in a beautiful area.
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December 2019 by Richard H.
My certified mail was missing they never figure out what happen.The tracking history says- arrives at Norfolk usps regional facility at Dec 4, departed from there the same day, arrived at Virginia Beach Dec 5, the same day out for delivery, December 12 arrived at Richmond Va Distribution Center, December 13 arrived at Norfolk again? and Dec 13,,14,15 16 , 17,18,19 arrived at Norfolk and currently in transit to the destination since December 13 and went to Virginia Beach Dec 19 at 1:39 pm I called and talked to Ms. Jackson she told me my certified mail was there. I told her to hold my mail there and I will pick it up and she said sure they will hold the mail for me. I went there on Dec 20 at 8:30 talked to Ringo but they can't locate my certified mail and Ms. Jackson was not there. I have an updated email from USPS tracking system says my mail still there at 8:30 until 11 sometimes. I waited over an hour there, they can't locate my mail. I asked the person incharge which is Mr. Corce why my mail was sent back to Richmond Va, he can't explain. There's a big question about my mail that nobody can answer. I went home and received an email that it sent back to Richmond Va again for second time. What kind of public service is this. Virginia Beach?What's going on where is my certified mail? Stress more customers out. Good job list more mails.
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December 2019 by Julia M.
I work on base so I'm spoiled by USPS at JEB - on point and genuinely care about customers. This location is my go to when I don't need to be on base. Management tries really hard to push lines faster BUT there is one particular employee that has "don't want to learn" attitude and somehow I get in her line every time. I'm sure this job is very stressful. All I can say is there are people who try at any job and there are some who are not...unfortunately those few who aren't, give bad rap to entire location.
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September 2019 by Michael S.
Just arrived to this store today because I saw mu package arrived here at around 0800. I asked the female worker if she could check and see if my package was in the facility so I could sign for it now because I wasn't going to be home today or the next couple of days and didn't want to have to drive back to the facility to pick it up. She stated the mail person already organized their packages in their trucks and nothing more. I love the employees attempt to even walk in the back in look. As always excellent customer service. Right.
