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March 2024 by Suzette UBJ
We have been here numerous times to have my husband’s truck serviced however this time the place had a really bad smell of pot.. you have to keep putting your window down to talk to the clerk and let them know things and to pay them.. I was gagging and felt sick the whole experience.. I can’t believe a company would allow them to smoke inside the building where they are working.. it’s inexcusable..
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February 2024 by Ricky
It's nice to sit in your car for a quick and complete oil change.
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February 2024 by Alise Alise
Excellent customer service. The staff was professional, knowledgeable and fast. Great value!
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December 2023 by Megan Newey
Everyone was super nice! Quick, easy and done. On a Saturday morning for that matter. Told me what I needed for my next oil change and they will take care of it while I’m there. Super affordable!
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December 2023 by Elizabeth Granger
Came and attempted to get an oil change. Has the doors closed and technician is sitting inside the shop playing with a phone at the stand. Hours listed says open until 6 PM but everything was closed by 4:45 PM. Attempted to call and phone goes straight to voicemail.
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December 2023 by Nora Hall
My first time trying this service. It was fast and good service. The only thing they did not ask about topping off all other fluids such as washer fluids or anti-freeze. Good customer service.Service: Oil change
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August 2023 by Cheese Jr
Went in for a oil change because I was in a time crunch and didn’t have time to do it myself, first they didn’t have the correct oil for my car, didn’t have the correct oil filter and added coolant that’s not supposed to go in my car and overfilled it, I didn’t ask for coolant in the first place….so now I have to go back and fix all their mistakes before my engine overheats due to putting the wrong coolant, I’d definitely give this place -5 stars if I could stay far away from them waste of $100Service: Oil change
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July 2023 by Joe Carson
Went to get an oil change, workers were inasanely rude from the start and they were almost yelling at us for asking for the wrong oil. They gave us a checklist back saying they checked the wiper fluid, the brake fluid, and checked the tire pressure. When they didn’t check anything. If I could leave a 0 star review I would, this is the WORST valvoline I have ever been to. I warn everyone to not even come close to this shop!! You WILL get ripped off!
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July 2023 by Matt Morford
Went to this shop to get an oil change, once I pulled up, I was given no clear instructions. I sat waiting to be let I to the bay, after some time a random lady signaled us. Once we were in the bay, we were asked "What you want?". Once I said oil change they basically whispered their orders than got annoyed I couldn't hear them. On the recipt they said they checked everything, but they checked nothing, and they didn't even show my the stick after they "changed the oil", which they didn't change, they just poured more in. I checked the stock later and found they had done nothing. Ridiculous. DO NOT GO TO THESE RUDE less-than-amature SCAMMERS.
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July 2023 by Christopher Turo
I've had an overall great experience with customer service and quality of service at this location I will continue to bring my vehicle here
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March 2023 by Nico Chubb
I have mixed feelings about this place. Sure I got my oil changed and honestly it was quickly done, but the customer service was TERRIBLE. First you need to know your Valvoline coupons won't work here. They do offer "manager special" pricing though.Just to be clear, there was one person who made this experience horrible - an aggravated-looking chick with eyebrow piercings. The entire experience was this lady aggressively giving me orders, rolling her eyes, having a side bar conversation with her friend and just being straight up rude.So I pull up to the door, I can see the lady sitting behind the door looking very annoyed or aggravated. After sitting for a few minutes she finally opens the door and starts passive-aggressively motioning me into the bay.Before I even talk to them about what I want or need done - I CAN ALREADY HEAR THE OIL SPLASHING OUT OF THE BOTTOM OF MY CAR! Didnt explain pricing, options, etc - just "What chu want the basic, synthetic blend or whatever"Im just going to stop there. The cars running fine so they at least did the oil change properly. I dont appreciate the demeanor or tone I experienced while innthe shop. The cashier was OK but she spent more time than anything entering my handwritten information into her system. Didnt offer to check any filters, etc etc.So long story short I won't ever return. Love to see ladies breaking into industries that have historically left them out - and I can't say anything bad about the service performed because the cars is working as designed.But overall, eyebrow lady made me feel like I pulled up to her PERSONAL garage and said "Hey give me an oil change right now". Not spending money to be treated like that
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March 2023 by Marcus SMITH SR.
Bad customer service changed my oíl didn't reset my change oíl light ... a horrible experience I won't be going back
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February 2023 by Jenn Bumgardner
Absolutely the best customer service I have ever experienced. Cannot say enough about how professional and kind they are. The lady was so patient with me and helped me immensely. And sent my teenage daughter there and they took such good care of her as a new driver.Service: Oil change
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February 2023 by Amanda Shaffer
Absolutely the best customer service I have ever experienced. Cannot say enough about how professional and kind they are. The lady was so patient with me and helped me immensely. And sent my teenage daughter there and they took such good care of her as a new driver.Service: Oil change
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December 2022 by Anthony Hable II
They did not properly install the bottom engine shield and it caused damage to my vehicle. Incompetent technicians.