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March 2024 by phillip killebrew
I was in and out fast. The Employee helped me with everything I needed.
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February 2024 by sara huff
Amazing staff went above and beyond when asurion was screwing me over. Made everything easy and so nice
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February 2024 by Ciara D.
Came in to just look at phone and left with a new one, Chris was very helpful!
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January 2024 by Sam Durant
I went to the business to start a new phone plan. I set an appointment. I walked in wasn’t greeted or talked to at all the whole time I was there waiting. It was past the appointment time and people walked in and got help before I did. They were very cold and dismissive. I went to a different Verizon and got better service.
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November 2023 by Hillary Shutter
Customer service was awesome! All questions were answered and everything was professional and friendly!
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October 2023 by Shaneice L
Honestly the worst Verizon store experience I’ve ever had. The young lady was very rude and condescending. She obviously doesn’t enjoy her job and has no customer service training. This is why America does everything online now because humans lack genuity!
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July 2023 by Amy Holland
Courtney is awesome!! Checks for discounts and makes sure you’re getting the best deal!
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July 2023 by Jorie
Courtney was a pleasure to work with while I was acquiring my new phone. She was the only employee when I went into the store and she successfully multi-tasked between 3 customers, including myself to speed up our service time. She also showed patience despite being busy and still managed to deliver with excellence on customer service!
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July 2023 by Bristy Ball
If I could leave a zero star rating I would. Made to wait 40 minutes only to discover they don’t have the item their support team sent me to their store for in stock. Could have avoided the wait if she could have been bothered yo take 2 seconds to simply greet me and ask what I needed at the start!
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July 2023 by Yolanda Yancey
My experience with purchasing a new phone with Courtney was very comfortable and in Great detailed. Thank you so much.?
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June 2023 by Sweet Girls
I didn’t ask for her name but she did good job helping me fixing my phone, thank you.
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April 2023 by Toni Dixon
My sales representative, Courtney was exceptional. She took her time with me. She explained everything. She didn't grow impatient with me or the process in helping me to set up my new phone. She helped me log into my important app passwords. I enjoyed my experience with her. We were able to talk and share other experiences.
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April 2023 by CC B
Walked in to see two employees. I patiently stood around looking at accessories for 5+ minutes in plan view of and close proximity to both staff members and was never once greeted. I understand the tough side of customer service and that personnel get busy; but in a big, open-spaced, quiet store that only had three customers in it, there's no excuse for the awkward determination to ignore me. I was going in to compare their prices to T Mobile, I guess T Mobile wins by default.
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March 2023 by Deborah Riggs
Courtney was so helpful. She took all my questions and never made me feel silly or stupid.
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March 2023 by Thomas King
Wonderful experience there today .totally awesome people taking care of your needs .I was met just entering the store by a wonderful young lady who took care of what I was there for ❤️❤️❤️❤️
