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September 2023 by Tabitha L.
This has nothing to do with the customer service. They were so friendly helping me with the problem I experienced. And honestly made me laugh through an uncomfortable purchase. I bought a vacuum from Walmart and it was used to the point where there was a pad in the vacuum. It spewed dirt all over my floor, and I was disgusted to find the other things that I mentioned priorly. I am appalled and it's made me uncomfortable to buy anything like this again from Walmart. This includes pillows and comforters and vacuums, and anything else that I could buy dirty from in store: This was unfortunate, because I really wanted a vacuum. The customer service helped me with the return amazingly (so this again is nothing to do with them because they were great!), but I'm still mad about the purchase itself. Y'all need to make sure the products you put on the shelf are clean and unused!! Best, A person who had to order the vacuum from Amazon.
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July 2023 by Sarah M.
The people who work at Walmart is very helpful and kind. I am handicapped and I cannot lift or reach. I have fractured vertebrae, and the employees always help me and they don't make me feel bad. They wait they're very kind and pleasant.
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April 2023 by Tray B.
Very clean store, friendly employees, and no complaints. It's a Walmart- lots of great finds!
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December 2022 by Monica G.
I'm really shocked at other reviews at this Walmart! It was such a treat to see all the goodies and a layout of this Walmart. The Walmarts in my city are usually dull color and this one was not at all even had brown inside which I was shocked. The self checkouts are huge- they have conveyor belts! I was in total shock. I really enjoyed my thorough walk around. I know for sure if I lived closed this would be my go to Walmart. The door greeters were very nice here, I was greeted as I entered and as I left. This walmart was very spaced out and had an absolutely huge parking lot.
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September 2022 by Bruce K.
It was pouring down with rain and I was not going to try to drive much further in the dark when I pulled into this Walmart and ended up staying the night in their lot. This is one of the few Walmart stores that tolerates overnight parking and that's pretty cool. Inside, the store was in decent condition. No trash on the floors and the few things I purchased were in good shape for stock. No queue at the self checkout and the restroom is clean enough. If you are planning to park overnight, please be respectful and don't ruin a good thing. Take your trash, don't block spaces and don't make noise. This is helpful for those of us who don't need a paid RV park for one night! [Review 18102 overall - 1379 in Virginia - 1624 of 2022.]
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September 2022 by Heather M.
The staff is generally polite here however the upkeep needs help there was so much over frost in the freezer it was crazy kind a look like a snow globe They do tend to have sales and occasionally I find things that are super cheap throughout the store though you do see open bottles and trash left on the shelf
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August 2022 by Orin R.
Looks like there is enough staff to keep shelves stocked with a good selection of items. Would like to have more cashiers on hand. Self-checkout is busy. Staff are friendly and helpful. Parking lot is very busy with multiple entrances and exits.
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March 2022 by K D.
This location is totally unhygienic! There are rodents in pain site eating food from the shelves.
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September 2021 by Allen Roberts
Helpful workers and well played out! This walmart rocks!
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April 2021 by Theresa J.
I've gone to Walmart many times and I still feel like I need tetanus shot when I leave here . Nothing I need is worth walking in these doors thank God they have a pick up option . This way I can bring my groceries from the car without the bad energy I get from The store
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January 2021 by Bonnie B.
Just wanted to acknowledge the very friendly and personable young woman that was working in the Customer Service Dept this am (1/19/2021). I think we are quick to report the negative (esp when it comes to Wal-mart), but I also think it's just as important to voice the positive too. She is an asset to your company and should be praised for her kindness and ability to put customers at ease. I didn't get her name, but it was the store at Main Street in Suffolk, VA. Thank you, I wish that everyone that deals with the public could be just like you.
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August 2020 by Alexis W.
The WORST shopping experience I have ever had and it had absolutely nothing to do with COVID(although, product availability is limited, as expected at no fault of the store). The produce looked like zombie skin. Literally rotting. All of it. Very dirty store, nothing is in the right spot, everything is so close together that you're literally bumping into people everywhere you turn. This is the worst, most outdated Walmart I have ever been to. It's not often that I'll put my things back and drive all the way to another store to get the things I need, but this is not the place to shop.
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January 2020 by William L.
I recently returned an item to the store I ordered online. They did not properly return the item or misplaced it entirely. After several weeks and no reimbursement for the item. I began contacting the customer service phone center with no help. After speaking and emailing countless employees with no avail. For anyone thinking of doing an online order STOP!!!. Amazon is far superior for online needs, and their customer service is more customer friendly.
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August 2019 by Stephen O.
I have now called the store 16 times. That's correct, 16 phone calls trying to reach someone at the front desk or in the pickup department. The only department capable of answering the phone is electronics, but they just transferred me to the front desk, where no one answered. I have a 45 minute round trip to pick up something I already paid for, and no one is able to speak to me to tell me if it's ready. Ridiculous.
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April 2019 by Yafav.Chloe D.
They didn't help me and told me to do it myself even tho we were here last night.It was better when it was 2017.The lady did nothing but say "you're gonna have to find it yourself but we were there all last night.Thanks for the help Walmart employees.P.S it was not the man by the name Darren.