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April 2024 by Marilyn
I locked my keys in my car today. My roadside assistance referred me to this company. So I wouldnt have to wait over an hour, he made me a priority and came within thirty minutes. He was very professional and I would definitely refer this company for your towing needs and other services.
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October 2023 by Marshall DeBerry
Mke did a great job on transporting my car to the body shop after being rear-ended. Very considerate and I appreciate the service he was able to provide me!Services: Special vehicle towing
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October 2023 by Dominic Bond
Fast reliable, towing, and Josh was kind and very knowledgeable on my specific vehicle needs.Service: Car towing
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August 2023 by Krip Records
Illegally tows cars, shows fake towing license when asked to see it, up charges the towing fee because they want more money. Don’t let these people fool you by acting understanding and showing fake hospitality. The city of Richmond has already received many complaints about this place and there will just be more if these degenerates stay in business. Watch out for this company especially if you park in visitor parking at sun fall at the riverside. They will drive around while everyone sleeps to find a car they can tow and the hoa knows about this. If they take your car demand to see the towing license before doing anything and if they say no call the police and make them show the cops their “towing license” this place will definitely be undergoing an investigation once I’m done. This place gives towing companies a bad name and I sincerely hope these two scumbags get what’s coming to them.
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August 2023 by Rachel Eagle
By far the most dishonest thieves ever! They won't return phone calls and are terribly rude when spoken to and no tow licenses. DO NOT USE
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August 2023 by Jaleesa Hayes
Towed my friends car the driver Joshua Casey doesn’t have a license to tow vehicles and the company doesn’t care and still continues to let him drive and pickup cars not caring also towed a car out with kids inside it which is technically kidnapping cops been contacted and already know I also went to the General of Attorney in Richmond everybody needs to fill one out it’s considered stealing the second u take the vehicle without a license they also will damage your vehicle be safe everyone
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August 2023 by Cheyenne Kelly
He tows without a tow license and he over charges everybody. Don't hire this guy. He is rude and disrespectful. When asked to remove his truck from my sidewalk he laughed at me and mocked me and called me names. He is a rude mean and a childish person
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August 2023 by JAJUAN Williams
Scammers don’t let them touch your car Worst Towing business ever I’ll be calling someone else from now on I recommend calling anyone in Suffolk except west Suffolk auto the service sucks the drivers act like they don’t know nothing except acting stupid The tow truck driver hit my truck left dents then acted like nothing happened fire all these punksService: Car towing
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August 2023 by Pitt Hamilton
Safe reliable tow for my heavy cruiser motorcycle. Did a great job securing it on the flatbed truck. Good communication on arrival time. Top notch work. Thanks.
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August 2023 by Dekisha Stringer
Horrible experience! Predatory towing at its finest.So it’s okay to just tow a vehicle and then bring it back for me then pay a $180 fine. Stop trying hiding people’s cars and stop trying to find a reason to tow and actually do your job! Oh I forgot , then you wanna worry about me picking up my car from Suffolk, so you say you’re saving me money by bring it back … ha !
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June 2023 by michael drier
Wonderful fast courteous service! Very knowledgeable Would recommend to anyone.Services: Special vehicle towing
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May 2023 by Alexis Kenyetta
I used West Suffolk for a tow over the weekend, a Friday night to be exact. Mike communicated with me and showed up in a timely manner. He was nice, professional and knowledgeable...I would definitely recommend using them
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February 2023 by Dayton wells
This towing service and Mike were great, I would recommend them to anyone! My Mitsubishi Evo had a ball joint separate leaving the car sitting on the ground on the side of a backroad in Windsor Va. Mike answered the phone, figured out exactly what we needed for the situation and towed me about 50 miles back home. He was extremely nice to deal with and extremely professional. Thanks again!Services: Car towing
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February 2023 by Tiffany Winfree
I had a great experience using West Suffolk Auto. They were friendly and professional. I had a great time talking with the Driver as he assisted me with my tow. Highly recommend!
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February 2023 by Private Private
Unfortunately my car was towed as I was unable to locate a visitor's space. I believe the gentleman's name is Mike. Very pleasant to speak with and professional.
